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Tony Hansen

Tony Hansen is the King County – Employee Assistance Program Manager.  He manages and oversees all aspects of the internal EAP program and he oversees the County external benefit, Making Life Easier.  He provides direct services and support to County employees and managers regarding sensitive personnel issues.    

Prior to working for King County, Tony served as the west coast EAP Coordinator for the US Coast Guard and he was an EAP Account Executive for First Choice Health.  He has also worked as a mental health/addictions clinician within Group Health-Behavioral Health Services in Seattle

Tony received his Master’s degree in Counseling through Seattle University and he is a licensed mental health Counselor (LMHC).  He is also DOT qualified to provide Substance Abuse Professional (SAP) services.    He has a Professional in Human Resources (PHR) certification through the Human Resources Certification Institute and he is a Society of Human Resource Management certified professional (SHRM-CP).     




Heather Steffensen

Heather Steffensen is the King County – Employee Assistance Program Coordinator.   Her primary responsibility is providing consultation/coaching to employees and managers on complicated workplace issues that affect employee wellbeing.  She is DOT Qualified to perform Substance Abuse Professional (SAP) services to King County Metro Operators and she assists with Reasonable Suspicion Training.  In addition, she does outreach and education to King County departments on the benefits of the EAP and Making Life Easier programs. 

Heather has worked for Tulalip Gaming Organizations as an EAP Counselor, within their Human Resources Office.   She has also worked at Providence Hospice Bereavement Services, Kirkland Interfaith Transitions, and Volunteers of America. 

Heather received her Master’s degree in Counseling Psychology through Northwest University and she is a licensed mental health counselor (LMHC).  In addition, she has received her Certified Employee Assistance Professional (CEAP) certification.


Contact Employee Assistance Program:

Monday through Friday 7:30 am - 5 pm

Tony Hansen, EAP Manager p: 206-477-0632; email Tony

Heather Steffensen, EAP Coordinator p: 206-477-0631; email Heather

400 Yesler Suite 205
Seattle, Wa 98104

EAP documents

Before services can be provided, EAP clients must read and sign the following forms:

Please Bring these completed forms to your initial appointment with Tony or Heather 

After services are completed, EAP clients are invited to complete a customer service survey. This survey is available online or on paper. Please let us know what format you prefer.