Skip to main content
Most King County offices will be closed on Monday, May 29, 2017, for Memorial Day.  
King County logo

EMS highlights

Jessica Cannon, dispatcher at the North East King County Regional Public Safety Communication Agency, known as NORCOM

Life on the Line: Meet a Voice of 911

Learn about Jessica Cannon, a 911 dispatcher for the NE King County Regional Public Safety Communication Agency. Dispatchers are the first point of contact with the public, asking medically-based questions to determine the appropriate level of care to be sent, providing instructions and even guiding callers through providing life-saving steps, such as CPR and using a defibrillator, until the Medic One/EMS providers arrive.

Vulnerable Populations Strategic Initiative

The goal of VPSI is to conduct programmatic, scientific and case-based evaluations to assure that EMS provides the best possible care to all King County residents regardless of race, ethnicity, age, socio-economic status, culture, gender or language spoken.

Emergency Medical Services: Actions needed to address upcoming retirements and workforce diversity

The King County Auditor's Office recently completed an assessment confirming the King County EMS system’s need for cohesive strategic workforce planning and diversity efforts. The attached report recommends steps that could be taken at a regional level to address potential equity, financial, and staffing challenges.

2016 King County EMS Annual Report

This year's review features projects and programs that thoroughly embody the components that have contributed to the system's success - medicine, innovation, effectiveness and regionalism.

Medic One/EMS 2014-2019 Strategic Plan

The Medic One/EMS 2014-2019 Strategic Plan is the primary policy and financial document that will direct the Medic One/EMS system into the future.

About the EMS Division King County Medic One Community programs Center for the Evaluation of EMS Emergency Medical Dispatch Strategic planning and data Basic Life Support training Regional groups and meetings Quality management Vulnerable Populations Strategic Initiative Reports and publications 2014-2019 EMS levy

Every year more than 300,000 Americans die from sudden cardiac arrest (SCA) – a condition in which the heart unexpectedly stops beating. It can happen anywhere, to anyone, at any time, even to those with optimal heart health.

And when it occurs – seconds count. The Shockingly Simple campaign is aimed at increasing purchases and registration of AEDs by businesses and organizations in Seattle and King County. Learn more at