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Department Customer Services Officers

Under the leadership of King County Executive Dow Constantine, each executive branch department has identified a customer service officer to help ensure that King County becomes more accessible, transparent and accountable to the people we serve.

The Customer Service Team will work to continually improve our service to King County residents through process improvements, staff training and identifying efficiencies in our processes to make our services faster and easier to use.

If you have any trouble getting your questions answered, our Customer Services Officers are here to help.

Department or Office


Customer Service Officer

Executive branch
Office of the Executive 206-263-9600 Natasha Jones
Adult & Juvenile Detention (DAJD) 206-296-1268 Danotra McBride
Community & Human Services (DCHS) 206-263-9055

Michaelle Monday

Executive Services (DES) 206-263-9750 Tom Koney
Judicial Administration (DJA) 206-477-0810 Joel McAllister
Natural Resources & Parks (DNRP) 206-477-4551 Paige Myers
Permitting & Environmental Review (DPER) 206-477-0360 Kim Laymen
Public Defense (DPD) 206-263-2164 Mary Jane Ferguson
Public Health (DPH) 206-205-1706 Caren Adams
Transportation (DOT) 206-477-3801 Cheryl Binetti
Information Technology (KCIT) 206-263-7949 Ann Moses (Interim)
Ombudsman - Office of Citizen Complaints 206-477-1056 Amy Calderwood

Sr. Deputy Ombudsman for Rural Affairs - Office of Citizen Complaints

206-477-1058 Elizabeth Hill
Office of Performance, Strategy and Budget (PSB) 206-263-9703 Michael Jacobson
Independently elected offices
Assessor 206-263-2356 Richard Watson
County Council 206-296-1000 Assistance
District Court 206-205-9200 Assistance
Elections 206-296-8683 Assistance
Prosecuting Attorney 206 296-9000 Assistance
Sheriff 206 296-4155 Assistance
Superior Court 206 296-9100 Assistance