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  1. Healthcare for the Homeless Network (HCHN)
  2. COVID-19 Homelessness Response

COVID-19 Homelessness Response

Sign up for COVID Homelessness Response email alerts and receive up-to-date information related to King County's COVID-19 response for people experiencing homelessness.

Testing sites for individuals experiencing homelessness

Planning tool for severe weather/emergency sheltering

Report positive case or possible transmission


King County Novel Coronavirus Call Center

If you are in King County and believe you were exposed to a confirmed case of COVID-19, or if you're a healthcare provider with questions about COVID-19, contact our novel coronavirus call center: 206-477-3977. The call center will be open daily from 8 AM to 7 PM PST.

For general questions about COVID-19, call the Washington State Novel Coronavirus Call Center at 800-525-0127.

Guidance documents

All documents are in the process of being updated. For the latest information, please visit the CDC's COVID-19 website on People Experiencing Homelessness.


Sanitation & Hygiene Guide for homeless services providers

Sanitation & Hygiene Guide for homeless services providers

Supplemental food service recommendations for meal programs and homeless service providers

Meal and food distribution cleaning guidance

City of Seattle hygiene facilities

Wildfire smoke during COVID-19: For Homeless service providers and meal programs (PDF)

COVID-19 Homeless Response meetings

Select a scheduled event in the calendar to reveal details.

Video and audio resources for homeless service providers

De-escalation tips for front-line providers

Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 7, 2020

You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)


Two skills to help stay calm in crisis situations

Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 5, 2020

You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)


Two tactics to take control of a situation with people who are terrified or enraged

Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 30, 2020

You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)


Two tactics to communicate with people who are anxious or angry

Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 21, 2020

You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)


COVID Sanitation and Hygiene Webinar for Homeless Service Providers

Download: Sanitation and Hygiene Guide for Homeless Service Providers


Link/share our site at www.kingcounty.gov/covid/homeless