Working from home
Resources to help employees stay connected and engaged
In response to the COVID-19 pandemic, some employees have had to adjust to telecommuting or remote work. With this emergency situation, King County is aware of the change and that employees are adapting to added stress, juggling family obligations, and learning new technologies and ways of working.
This website is designed to help employees get started with telecommuting, stay engaged and productive, and to gain new knowledge or skills if their schedule allows.
Access and explore
Review the items below to accomplish work duties and invest in professional skills.
Create a safe workspace at home
- Review these tips for good ergonomic practices when working from home by King County Safety and Claims.
- Review these Best Practices for working from home.
Set routines and boundaries around work and home life
- Watch this short video from the Harvard Business Review to set yourself up for success.
- Listen to a pro talk about working from home during the coronavirus pandemic in this video by CBS.
- Read more about successful telecommuting, in this article from Science Focus Magazine.
Implement best practices for virtual meetings and communication
- Consider these King County tips on Virtual Meeting Best Practices (SharePoint).
- View these resources from The Center for Creative Leadership on how to manage virtual teams and meetings.
Learn more about using the tools available
- Prepare for teleworking by familiarizing yourself with the KCIT Telework Resources website (SharePoint).
- Get started with the KCIT Skype Meeting Guide (SharePoint).
- Use the KCIT Skype Sharing and Collaboration Guide (SharePoint).
- Check out these Zoom Training Resources.
- Review this Guide for Microsoft Teams.
For technical support, contact the KCIT HelpDesk at 206-263-4357, or submit a HelpDesk ticket.
During this time it is especially important to take care of our physical, mental, and emotional health
- Learn about wellness programs offered by Balanced You, your King County employee wellness program.
- Seek Making Life Easier: free counseling and referrals for employees facing personal issues.
- Consider the Employee Assistance Program: free counseling to help employees navigate workplace stress.
- Access your comprehensive healthcare benefits, including options like telehealth.
- Read this Balanced You blog post about telecommuting with children at home.
- Take a course on the Science of Well-Being, by Yale University, through Coursera, a free online learning platform.
Explore resources specific to the COVID-19 experience
- Review this Balanced You blog post, Self-care tips for telecommuters during the COVID-19 pandemic
- Watch the Mental Health America video, Older Adults & Isolation During COVID-19
- Enroll in the University of Toronto course, Mind Control: Managing Your Mental Health During COVID-19
- Consider these resources if you provide support during a crisis: World Health Organization's Psychological First Aid: Guide for Field Workers, as well as Psychological First Aid, a learning course available through Coursera.
- View this webinar by USA Mental Health First Aid, Employee Support Under Stressful Conditions . Use password t5.mo.#7. Accompanying materials include Resources During COVID-19 and the April 14, 2020 handout.
Learn how to apply our King County Values and Equity and Social Justice behaviors to virtual work environments
- One of King County’s values is we are racially just. Learn how you can support this work here in UpFront (SharePoint).
- King County Affinity Groups help employees to connect. Get started by reaching out to a group lead.
- Learn how to combat discrimination during COVID-19, with the anti-stigma toolkit developed by Public Health.
Consider these courses and articles as well
King County learning resourcesCheck out the Learning and Development training website and King County eLearning, with free access to thousands of resources, such as these useful courses:
Complete available trainings to refresh your knowledge of King County policies and practices:
Please coordinate participation in online trainings during work hours with your supervisor. Learning can be done outside of regular work hours, though you will not be compensated for the time.
How to get into a work-from-home mindset
This TEDTalks playlist offers advice on being a remote employee
Resources for supervisors and managers
- Visit UpFront, a King County SharePoint resource site for managers and supervisors
- View the Temporary COVID-19 Personnel Policy
- View information about the King County Emergency Leave Donation Program
- View information about the King County Emergency Deployment Program
- King County eLearning course, Establishing Effective Virtual Teams
- King County eLearning course, Establishing Team Goals and Responsibilities, and Using Feedback Effectively
- Quantum Workplace employee engagement resource, Learning to work remotely
- Quantum Workplace employee engagement resource, One-on-one Meeting Guide
- King County Operational Safety Practices for Employees, video and presentation (SharePoint)
- Quantum Workplace employee engagement resource, 22 Leadership Strategies That Build Trust
- Quantum Workplace employee engagement resource, Managing Change During a Crisis
- Stoel Rives legal firm, Coronavirus Resource Hub
- Quantum Workplace employee engagement resource, Managing Employee Emotions During The Covid-19 Epidemic
- Justworks, a management company, Supporting Remote Employees’ Mental Health and Wellbeing During COVID-19
- Everfi, an online education network Working from Home When Home Isn’t Safe
- Centers for Disease Control and Prevention, Coronavirus Disease 2019 (COVID-19), Daily Life & Coping
- Mental Health First Aid National Council, Building Organizational Resilience in the Face of COVID-19
For more information, or to provide feedback on this site, contact KCTraining@kingcounty.gov.