Transportation Regulation Improvement Project (TRIP)
What is the TRIP project?
The City of Seattle and King County are working together to implement new technology to simplify and improve taxi, for-hire and transportation network company (TNC) licensing and permitting processes.
- For-hire driver’s license, permit and vehicle medallion applications and renewals
- Application status updates
- License payments
- Vehicle and medallion changes
- Vehicle Inspections
What is the project timeline?
Project planning began in 2016 and, though we originally expected the first phase of the project to be ready the summer of 2018, we are delaying the launch to 2019. Delays are not uncommon in developing complicated systems and the project team explored all options in working through some unanticipated challenges before deciding that a delay is in the best interest of our customers and staff. Providing a system that works well and is easy to use is more important to us than how quickly we can begin using it, so we want to spend more time developing and testing it. The first release will support medallion-related activities, while later releases will support enforcement and TNC activities.
If you have questions about medallion renewals, please visit the City of Seattle’s medallion site.
How will the project help drivers, owners, companies, and associations?
Benefits of the new system include:
- Ability to submit application and documents, make payments and check status anytime with a computer, smart phone, or tablet
- Reduced need to come into city or county offices
- Quicker response/processing times
- Simplified application processes
- Access to licensing history and records
Questions and Answers (Q&As)
Part of our efforts to share information about the project include gathering input from our customers and the public. Here are answers to questions we have received so far.