Key Data - Google Drive


1	Measure	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022

2	Total Transit Boardings	112,766,270	115,408,039	118,629,372	120,950,923	121,842,970	122,387,443	123,114,620	122,446,992	123,597,050	58,392,349	51,342,342	64,676,288
3	Motor Bus(1)	90,643,535	94,749,153	97,850,800	99,704,309	101,511,369	101,050,734	101,416,165	101,724,339	103,527,532	48,865,809	42,112,037	53,503,564
4	Trolley Bus(2)	20,581,974	18,970,601	19,008,029	19,464,383	18,769,283	18,999,529	19,339,147	19,252,872	17,371,389	8,385,162	7,976,186	9,575,042
5	DART(3)	826,356	939,664	1,009,610	1,074,519	940,099	978,883	941,801	940,391	834,720	391,935	424,166	480,077
6	South Lake Union Streetcar	714,405	748,621	760,933	707,712	622,219	1,358,297	1,417,507	529,390	1,863,409	749,443	829,953	1,117,605
7	RapidRide (included in motor bus, above)(4)	2,900,842	5,717,274	10,055,609	15,852,355	18,080,461	19,857,402	20,699,185	20,816,444	20,180,109	10,944,833	10,400,231	9,465,951
8	Total Transit Passenger Miles	479,927,292	493,304,631	523,856,631	533,465,835	534,374,653	520,365,430	521,530,398	542,202,604	510,682,907	228,506,363	190,653,337	232,274,464
9	Motor Bus	439,070,576	454,591,520	484,205,078	493,327,764	496,404,999	480,196,177	480,141,778	502,807,522	473,228,334	210,354,213	173,679,796	211,617,698
10	Trolley Bus	37,660,654	34,558,979	35,187,039	35,310,720	33,642,737	34,676,186	36,445,193	34,367,474	32,207,119	15,704,827	14,349,255	17,545,751
11	DART(3)	2,564,257	3,506,723	3,810,983	4,233,247	3,804,029	3,937,786	3,386,876	3,171,300	3,219,577	1,514,647	1,631,439	1,841,319
12	South Lake Union Streetcar	631,805	647,409	653,531	594,104	522,888	1,555,281	1,556,551	1,856,308	2,027,877	932,676	992,847	1,269,696
13	Total Transit Vehicle Hours	3,541,958	3,604,479	3,613,783	3,608,670	3,633,663	3,891,994	3,998,828	4,162,787	4,294,118	3,855,681	3,762,747	3,294,900
14	Motor Bus	3,010,633	3,088,533	3,079,797	3,073,420	3,106,165	3,290,525	3,392,311	3,548,871	3,719,681	3,368,003	3,205,418	2,781,612
15	Trolley Bus	436,017	412,484	430,869	430,838	426,693	465,872	482,638	487,585	441,433	380,114	428,525	392,391
16	DART(3)	83,660	91,634	91,039	92,081	88,499	95,008	82,250	82,498	88,985	77,140	90,433	83,548
17	South Lake Union Streetcar	11,648	11,828	12,078	12,331	12,306	40,589	41,629	43,833	44,019	30,424	38,371	37,349
18	Total Transit Vehicle Miles	44,703,126	44,933,700	44,695,239	44,293,785	43,783,942	45,871,069	46,533,513	48,292,144	49,373,574	42,454,928	41,687,894	33,632,396
19	Motor Bus	40,524,790	40,770,256	40,368,618	39,865,629	39,444,808	41,037,935	41,850,492	43,602,078	45,147,292	38,870,415	37,443,660	29,908,625
20	Trolley Bus	3,050,093	2,847,970	2,957,234	2,970,882	2,952,113	3,194,807	3,282,487	3,271,438	2,777,247	2,530,256	2,870,606	2,635,705
21	DART(3)	1,066,150	1,252,620	1,305,753	1,395,417	1,326,685	1,443,318	1,203,342	1,207,058	1,239,819	902,132	1,179,709	907,697
22	South Lake Union Streetcar	62,093	62,854	63,634	61,857	60,336	195,009	197,192	211,570	209,216	152,125	193,919	180,369
23	Bus Boardings per Vehicle Hour	31.7	31.9	32.7	33.4	33.5	31.4	30.7	29.7	29.1	15.3	13.6	19.6
24	Passenger Miles per Vehicle Mile	10.7	11.0	11.7	12.0	12.2	11.4	11.2	11.2	10.3	5.4	4.6	6.9
25	Total Bus Operating Cost(5)	$457,207,387	$487,456,118	$501,701,574	$512,338,776	$517,540,915	$542,505,910	$596,452,121	$631,938,995	$690,416,110	$714,433,946	$1,360,894,184	$755,851,937
26	Bus Cost per Hour	$129.51	$135.68	$139.30	$142.46	$142.91	$140.86	$151.33	$154.26	$161.87	$186.77	$409.92	$232.03
27	Bus Cost per Mile	$10.24	$10.86	$11.24	$11.58	$11.84	$11.88	$12.92	$13.22	$14.04	$16.89	$39.40	$22.60
28	Bus Cost per Boarding	$4.08	$4.25	$4.26	$4.27	$4.27	$4.49	$4.92	$5.20	$5.67	$12.39	$26.94	$11.89
29	Bus Cost per Passenger Mile	$0.95	$0.99	$0.96	$0.96	$0.97	$1.05	$1.15	$1.18	$1.36	$3.14	$7.18	$3.27
30	Bus Fare Revenue(5)	$128,629,655	$141,272,025	$145,979,558	$156,106,653	$159,372,351	$163,103,305	$163,438,438	$166,252,485	$166,409,300	$49,371,848	$48,471,926	$66,998,386
31	Bus Farebox Recovery	28.1%	29.0%	29.1%	30.5%	30.8%	30.1%	27.3%	26.2%	24.1%	6.9%	3.6%	8.9%
32	Sales Tax Revenue	$399,811,745	$408,168,836	$437,648,602	$472,881,315	$517,148,135	$518,244,605	$594,024,802	$652,299,024	$686,119,838	$637,425,482	$749,616,485	$825,036,274
34	Commuter Van Boardings(6)	3,122,742	3,442,589	3,523,813	3,414,783	3,561,397	3,540,537	3,626,422	3,496,799	3,300,186	1,084,802	512,160	702,709
35	Commuter Van Cost per Boarding	$3.19	$3.09	$3.02	$3.01	$2.50	$2.55	$2.68	$2.98	$3.06	$7.74	$13.38	$11.74
36	Paratransit Boardings(7)	1,557,172	1,508,958	1,506,461	1,449,788	1,366,606	1,329,465	1,315,866	1,373,509	1,412,190	800,669	827,017	895,501
37	Access Service Hours	701,890	686,658	680,837	633,459	594,995	609,786	635,259	669,349	692,233	416,969	420,696	460,539
38	Access Boardings per Hour	1.74	1.70	1.70	1.68	1.65	1.58	1.51	1.54	1.30	1.54	1.43	1.64
39	Access Cost per Boarding	$42.11	$44.44	$45.89	$49.06	$52.88	$55.75	$60.63	$62.74	$69.75	$98.78	$94.68	$82.42
40	Accidents per Million Miles(8)	31.5	33.0	32.0	33.0	35.1	36.1	39.7	41.2	25.8	24.0	31.1
41	Preventable Accidents per Million Miles(8)	9.2	9.2	8.3	8.8	10.0	11.0	12.1	12.7	8.6	7.2	9.6
42	Operator Assaults	86	107	100	78	77	83	81	82	62	51	50
43	Passenger Assaults(9)	39	50	41	29	12	15	15	18	25	20	22
44	Bus weekday on-time performance(10)	75.7%	76.3%	77.6%	76.0%	74.3%	76.2%	77.1%	77.8%	76.8%	79.1%	79.5%
45	Access on-time performance	90.5%	89.7%	89.6%	89.1%	89.3%	86.4%	90.2%	89.7%	94.1%	95.4%	93.2%	86.5%
46	Complaints per million boardings	152	165	152	136	153	174	177	176	203	259	362
47	Overall rider satisfaction(11)	91%	88%	85%	90%	88%	92%	--	90%	89%	89%	87%	83%
48	Miles between trouble calls	5,701	5,185	5,477	5,289	5,135	4,974	5,089	5,090	5,287	5,562	5,052	4,984
49
50	(1) Includes special events ridership; some of the special event ridership shown here is not included in the National Transit Database.
51	(2) Prior to 2008, did not account for trips scheduled to have trolley but had diesel substitution. They were treated as having trolley ridership.
52	(3) 2017 data excludes the Community Connections routes that are not reported in the National Transit Database.
53	(4) 2014-2016 ridership is restated from earlier reports to be consistent with the methodology of the other years' ridership.
54	(5) National Transit Database definitions of costs and fares.
55	(6) The ridership estimation methodology was revised in 2014, which reduced the reported ridership by about 7%.
56	(7) Access, Community Access Transportation (CAT) and the Taxi Overflow Program.
57	(8) The methodology was updated in 2020.
58	(9) The methodology was updated in 2014.
59	(10) Prior to 2010, a different methodology was used.
60	(11) From annual telephone survey of riders; includes responses of "very satisfied" and "somewhat satisfied." No survey was conducted in 2017.