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Found an item on a Metro service?

Please give the item to the Operator.

Lost critical items

Critical items include:
wallets, purses, keys or building access cards, medication, ID & credit cards, tax papers, glasses, and bikes.

If you believe a critical item such as a wallet or prescription medication is currently on a bus:

  1. Call Metro at 206-553-3000 (WA Relay: 711).
  2. Select from the prompts. Your call will be answered in the order it is received.
  3. Give the specialist a description of the lost item (such as color, brand name, fabric).
  4. If it is within 30 minutes of the bus departure, you may be able to meet the bus.

Lost & Found office

Hours: Monday – Friday from 8:30 AM – 4:30 PM

Please submit an online form to report a lost item. Or Call Metro at 206-553-3000 to speak to a call center representative.

King Street Center

201 S. Jackson St., Seattle, WA 98104

Need an interpreter?

Interpreters are available

If you require an interpreter, please call 206-553-3000 and select the interpreter option (Press 1) from the menu when prompted. Please let the Metro representative know which language is needed. It will take a moment but an interpreter, in the requested language, will join the call. Nearly 200 languages are covered by the translation line. Please note that interpreter calls may take longer.