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Metro Health and Wellness wants to make it easier for you to stay healthy, prevent injuries, and have more energy for the things you care about in life. We’re rolling out some new services on a pilot basis, in response to what you’ve said is important. All programs are completely voluntary, and you won’t receive compensation for participation.

Metro Health and Wellness coordinates closely with King County’s wellness program Balanced You and employee health benefits.

Questions?
Email: metrowellness@kingcounty.gov

Central Campus Wellness Center

Briotix Health offers free services at the Central Campus Wellness Center to help Metro employees stay strong, address aches and discomfort early on, and help protect you from injuries. It’s free, confidential, and convenient.

Location

1263-B 6th Ave S., Seattle
(across the street from Atlantic-Central Base)

How to make an appointment

Email: kcmetro@briotixhealth.com

Phone: (206) 477-1312
Leave a voicemail for Briotix Health staff and someone will call you back to arrange an appointment.

Online: View available appointment times and book an appointment directly.

Drop in: You may drop by the Central Campus Wellness Center during open hours to see if same-day appointments are available, or to get help scheduling an appointment for another time. We recommend you call the Wellness Center at (206) 477-1312 before coming.

Frequently Asked Questions

Note: The Wellness Center is not a medical clinic and is not staffed with doctors or nurses. CDL medical exams are not available at the Wellness Center.

Briotix Health provides on-site staff who are Industrial Sports Medicine Professionals. For Metro employees, Briotix Health offers three types of services:

  • General health and wellness (Pro Health): Personalized goal setting and health coaching, help for sore muscles and joint discomfort, nutrition guidance, blood pressure checks, referrals to other health benefits and programs, and more.
  • Fitness-related (Pro Fit): Guidance on stretching, strengthening, flexibility, warm-ups, and posture to help you stay strong given your typical activities at work and at home. Includes personalized instruction in using equipment in Metro’s worksite activity centers.
  • Movement-related (Pro Moves): Help in preventing injuries and addressing the underlying causes of musculoskeletal discomfort, such as coaching you on body mechanics for the type of job tasks you perform.

At the request of Metro managers, Briotix Health staff may also come to meetings or events to provide information about the services they offer, and to provide short demos of stretches or other tips.

Briotix Health services are based out of the Central Campus Wellness Center, located in the modular building at 1263-B 6th Avenue South. Briotix Health staff are providing services in the Central Campus only at this time, but Metro staff from any worksite may come to this location to access services.

Metro Employee Parking Garage (for those with garage privileges) or street parking. One designated accessible parking space is located in front of the Wellness Center.

No, the Briotix Health staff are not able to conduct CDL medical exams.

No. If you are covered under King County’s health benefits, check with your health plan about what’s covered for you and other options to access these services.

Services from Briotix Health are focused on better meeting the needs of Metro’s workforce in transit operations, vehicle maintenance, and facilities. Many of these employees have physically demanding jobs and work shifts around the clock, making it more challenging to access other King County wellness programs. All full- or part-time Metro employees are eligible to use Briotix Health services. This includes King County Metro staff who work in Sound Transit facilities and operate Sound Transit equipment. Staff who are employed by contractors are not eligible.

No, these services are available for Metro employees only.

No. Briotix Health services are provided free of charge to Metro employees. Using these services does not affect your regular health care coverage and they are not billed to your insurance.

Briotix Health is a company that specializes in providing workforce musculoskeletal health and injury prevention services. They partner with employers and their workforce to support wellness, injury prevention, and training.

Metro is piloting the services from Briotix Health from late 2019 to 2021. In partnership with labor, Metro is working to make voluntary wellness services more convenient by bringing them closer to where you work, and to offer services for the issues you have said are most important.

The intent is to support you in meeting your health and well-being goals, whatever they may be, and to help you stay productive, healthy, and safe — both at work and at home.

If you cannot keep a scheduled appointment, please e-mail Briotix Health at kcmetro@briotixhealth.com or call (206) 477-1312 as soon as you know.

Possibly. This will depend on the availability of Briotix staff and whether or not they are booked on a given day. You can call the Wellness Center at (206) 477-1312 to check on the availability of same day appointments.

This depends on the service. Appointments may range from 15 to 60 minutes.

Briotix Health professionals are focused on preventive services. While they can help you manage early discomfort, they don’t treat more significant injuries or provide on-site physical therapy services that are treatment-oriented. If you appear to have an injury or health condition that is beyond the scope of Briotix Health’s prevention services, they will refer you to outside health care services available through your health plan.

No. Briotix Health services are completely voluntary, and you should access them during non-work hours. For example, you may choose to use the services before, after, or between your scheduled work shifts, or on a day you are not scheduled to work. However, there is no expectation or requirement that employees participate in or use any of the services. They are provided for your convenience.

Ergonomics is the process of designing or arranging work environments and systems to fit the people who use them. The intent is to minimize the risk of injury or harm.

There are two ways you can get ergonomics-related help:

Briotix Health professionals can provide coaching on proper body mechanics, given your job tasks and activities. If a situation involves potential changes to one’s work environment or equipment, Briotix Health professionals will refer employees to the King County Department of Human Resources-Safety & Claims ergonomic assessment professionals for further guidance.

King County Department of Human Resources-Safety & Claims program provides ergonomic self-assessment information and evaluations to any King County employee on request. If you have a medical restriction or your doctor has requested an ergonomic assessment or accommodation, it’s important that you work through the King County ergonomic assessment request process.

Any health information you share with Briotix will be kept private, secure, and confidential. Information about your health conditions is not shared with Metro or anyone else in King County. Briotix Health is subject to and compliant with numerous information security standards and rules, including the Health Insurance Portability and Accountability Act (HIPAA).

For evaluation and planning purposes, Metro receives de-identified reports with such information as how many people used the services, frequency, demographics, the types of issues they were seen for, and location. Such reports will not include Personal Protected Information (PPI) that could identify a specific individual.

Briotix Health can arrange for interpretation services for scheduled visits given adequate notice. They may not be available for drop-in or same day visits.

Virtual appointments

Scheduling your Telehealth call

  • Schedule a virtual appointment with the Metro Central Campus Wellness Center by emailing kcmetro@briotix.com and noting that you would like to do your appointment virtually
  • If on your phone, download PhysiApp in the App Store or Google Play Store.
  • If on your computer go to www.physiapp.com using Chrome or Firefox
  • Enter the 6-letter access code from the email you received from your Briotix Health provider
  • The Briotix Health provider will call you at the time of your scheduled appointment, you must have PhysiApp open when they call.
  • If you are not online when they call, you will receive an email, follow the link in the email and it will launch the video call.
  • Please be aware that video calling is secure and confidential, but does require a strong internet connection and will use data if done on your cell phone when not connected to WIFI

Lactation rooms and resources

Metro has designated six permanent lactation rooms, one at each of our operating bases, as well as space at King Street Center and 901 Fifth Avenue. These private, locked lactation rooms are furnished with chairs, a table, and small refrigerator, and Metro is currently reconfiguring and upgrading these spaces to comfortably accommodate multiple employees who need to use the room at the same time.

Designated lactation rooms are available in the following locations:



Atlantic/Central Base
1500 6th Ave S., Seattle, WA, Room 2021

Get directions


Bellevue Base
1790 124th Ave NE, Bellevue, WA
2nd floor (near wellness rooms)

Get directions


East Base
1975 124th Ave NE, Bellevue, WA
Room 107

Get directions


King Street Center
201 S Jackson St., Seattle, WA
8th floor (near break room)

Get directions


North Base
2160 N 163rd St., Shoreline, WA
Near Conference Room 1

Get directions


Ryerson Base
1220 4th Ave., Seattle, WA
Room 204

Get directions


South Base
12100 E Marginal Way S., Tukwila, WA
Room 107

Get directions


Operations
901 5th Ave., Seattle, WA
Room 126

Get directions
King County supports you at work by providing private wellness and lactation rooms in some worksites.

Learn more

All King County employees who have lactation needs have access to all of these rooms for up to two years following the birth of their child/children. The rooms are outfitted with a keypad door lock, and the same access code can be used at all of Metro’s designated lactation spaces at the bases (if you need to utilize the space, reach out to Transit Disability Services, your manager, Chief, HR, or any administrator for the code).

Musculoskeletal health services

Metro is partnering with Briotix Health to offer a service called Industrial Sports Medicine at the Central Campus Wellness Center. Briotix Health professionals specialize in injury prevention and early discomfort management.

Services are designed with Metro’s 24/7 workforce in transit operations, maintenance, and facilities in mind, given their physically demanding jobs. Any Metro employee may use the service. There is no cost to you, your insurance will not be billed, and services are private and confidential.

Briotix Health services are completely voluntary, and should be accessed during hours that you are not scheduled to work (e.g., before, after, or between work shifts).

Briotix Health offers three types of services to help Metro staff stay as active, healthy, and pain-free as possible:

  • General health and wellness (Pro Health): Personalized goal setting and health coaching, help for sore muscles and joint discomfort, nutrition guidance, blood pressure checks, referrals to other health benefits and programs, and more.
  • Fitness-related (Pro Fit): Guidance on stretching, strengthening, flexibility, warm-ups, and posture to help you stay strong given your typical activities at work and at home. Includes personalized instruction in using equipment in Metro’s worksite activity centers, if desired.
  • Movement-related (Pro Moves): Help in preventing injuries and addressing the underlying causes of musculoskeletal discomfort, such as coaching you on body mechanics for the type of job tasks you perform.

In addition, Briotix Health can offer customized team trainings as requested by Metro management.

How to make an appointment

Email: kcmetro@briotixhealth.com

Phone: (206) 477-1312
Leave a voicemail for Briotix Health staff and someone will call you back to arrange an appointment.

Online: View available appointment times and book an appointment directly.

Drop in: You may drop by the Central Campus Wellness Center during open hours to see if same-day appointments are available, or to get help scheduling an appointment for another time. We recommend you call the Wellness Center at (206) 477-1312 before coming.

Learn more about Briotix Health services at the Central Campus Wellness Center.

Blood pressure checks

The Briotix Health staff at the Central Campus Wellness Center offer free blood pressure checks. You can make an appointment or drop by the Wellness Center. It’s also a great way to meet the Briotix Health staff and learn about the other services they offer.

Blood pressure checks are voluntary and provided for your convenience. Your results are private and confidential, and not shared with Metro.

Blood pressure control is important for your health, and part of the Commercial Driver’s License (CDL) medical certification.

Resources

Many people don’t know they have high blood pressure. When left untreated, it can contribute to heart attack, stroke, and other health problems. The good news is that there are steps you can take every day to keep your blood pressure in a healthy range.

Learn more about high blood pressure at Heart.org.

Fact sheets
Videos

Worksite dental checkups

Metro is partnering with Virtudent to bring high-quality preventive dental care to selected Metro worksites.

Virtudent’s licensed dental hygienists come onsite and provide preventive dental cleaning and exams in under 60 minutes.

Appointments

In response to the COVID-19 precautions ordered by CDC and Public Health, the Wellness Center is closed to in-person visits. We recognize during this period that Metro employees may still need oral health care.

Virtual dental consultations are now available. Employees can schedule an appointment online.

If you have dental insurance, Virtudent will bill your insurance provider for a limited oral evaluation. If you don’t have dental coverage, the cost of the virtual visit will be a discounted rate of $49, payable online by credit card, Venmo or FSA/HSA card.

Coverage

  • If you are covered through King County’s Delta Dental plan, there’s no cost to you for a preventive care visit with Virtudent, or any other in-network provider, as of January 1, 2020. Please note: there are limitations on the number of cleanings that your dental plan pays for each year. Not sure if you’re eligible? Learn more about your coverage and how to contact Delta Dental.
  • Virtudent also accepts most other major dental insurance plans.
  • If you don't have eligible dental coverage, the self-pay cost for a Virtudent visit is $150.

Healthy lifestyle resources

Omada®

King County employees covered under either the Regence BlueShield or Kaiser Permanente plan have access to a digital wellness program called Omada—at no cost to you. It’s a lifestyle change program that supports you and eligible covered family members in achieving your goals toward healthy weight and reducing your risk of certain chronic diseases like diabetes. Learn more.

featuring a Walla Walla transit operator who was helped by Omada. Visit Omada Health to learn more and see if you’re eligible for Omada.

Better Choices, Better Health

Diabetes? Chronic pain? Depression? Cancer? Learn to manage your long-term health condition with this six-week internet-based workshop that will help you build confidence and skills. Participate any time that fits your schedule! Free for employees in either the Kaiser Permanente or KingCare (Regence) health plans. Learn more.

Financial wellness

Does money stress you out? Get 90 days of free, confidential telephone-based coaching through My Secure Advantage. Learn more.

WW (Weight Watchers reimagined)

King County pays for half the membership dues for WW (Weight Watchers reimagined) for employees and their benefits-eligible spouses and state-registered domestic partners. Learn more.

Quit tobacco

It’s never too late to quit using tobacco. The sooner you quit, the more you can reduce your chances of getting cancer and other diseases.

Balanced You explains the resources available through your health plan to help you quit tobacco.

More resources at smokefree.gov

Mental health and stress

Mental health is an important part of overall health and well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices.

Get mental health care and support

Resources

Kaiser Permanente Members

Care and support is a call or click away. This downloadable flyer also explains how to access care.

King Care/Regence BlueShield members

Call customer service at 800-376-7926 for help finding a qualified therapist or other health care provider. Learn more.

Need help understanding your benefits?

Contact KC.Benefits@kingcounty.gov or (206) 684-1556 weekdays from 9 a.m. - 4 p.m.

Learn more about mental health benefits at King County.

Activity Centers

Workout at work

King County’s Balanced You manages Activity Centers in several Metro worksites. These convenient spaces are for employees to get moderate levels of physical activity. Learn more.

Get a flu shot

Protect yourself and others

The Centers for Disease Control and Prevention (CDC) recommends that everyone six months and older get a flu vaccine each season.

The flu vaccine is the number one way to protect yourself and your family, friends, and co-workers from getting the flu this season.

If you missed the opportunity to get a flu shot at work, here are some tips for getting your free flu shot through your pharmacy or doctor’s office.

Kaiser Permanente members

  • Flu vaccine is a covered preventive service. No prescription is needed.
  • Flu vaccinations are available at all Kaiser Permanente medical offices. Make an appointment or walk-in between 8:30 and 5:00 M-F (Note: some offices are closed at lunch).
  • Pharmacies that contract with Kaiser Permanente may offer flu vaccinations at no charge to members; ask at the pharmacy if you will need to pay.
  • If you get a vaccination at a non-Kaiser Permanente facility and need to pay for it, submit a claim for reimbursement.
  • You can get a vaccine at a walk-in CareClinic inside several Bartell Drugs. Find a location near you.

KingCare℠ & KingCare Select members

(Regence BlueShield & CVS Caremark)
  • Flu vaccine is a covered preventive service. No prescription is needed.
  • At pharmacies, use your CVS card. Most pharmacies will bill CVS directly.
  • If you need help, the back of your CVS card has a member service phone number, as well as a special number the pharmacy can call.
  • At the doctor’s office or clinic, use your Regence card.
  • If you need help finding an in-network provider or understanding your coverage, visit the member portal at Regence.com or call 1-800-376-7926.

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