Managing and using your ORCA card
Both Business Passport and Business Choice accounts are managed via orcacard.biz:
- Track ORCA cards and manage card groups
- View details of individual cards like activity status and expiration dates
- Order new cards, activate and block cards, mark cards as lost or stolen, and move products between cards
- Load cards with monthly passes or E-purse value
- Run reports on your company's ORCA cards and usage
- Get assistance managing your account
Helpful tips
First-time users create an account at orcacard.biz using your 4-digit business account ID as the "Username" field.
Track ORCA cards assigned to employees via the card's 8-digit serial number.
An ORCA card loaded with Business Passport has a retail value of $2,000! Ask your employees to review and sign the Card Holder Rules of Use before they receive their card.
How your employees manage their cards
Business Passport
Employees don't need to manage their cards, but can register at orcacard.com to monitor their activity.
Business Choice
Employees can manage their individual travel needs and add additional funds by creating a profile at orcacard.com or adding value at an ORCA ticket vending machine.
Lost or stolen cards
Employees who lose their card or have it stolen should report it to their employer's ORCA business account manager.
Contact us
Questions?
Call 206-477-3700 between 8:30 AM and 4:30 PM to talk to a real person today.
