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To keep you safe while we keep you moving, we've made some big changes aboard King County Metro. Please explore this page for updated trip information, what Metro is doing to keep you healthy, and how to best prepare for your next ride.

What does Washington’s “Safe Start” Recovery Plan mean for your ride on King County Metro?

  • Masks are required
  • Reduced or suspended service on some routes
  • Passenger limits
  • Some seats/areas are blocked off
  • Fare collection resumes on Oct. 1

Service starting Sept. 19, 2020

How Metro is keeping you safe

Guided by Public Health – Seattle & King County and the Centers for Disease Control and Prevention (CDC), we’re doing everything we can to keep you as safe as possible, including:

Disinfecting every vehicle every day

Requiring masks

Upgraded air filters

Physical distancing

Sending more buses for busy routes

Safety partitions

We’re committed to continuous improvement and are constantly developing and implementing new innovations to improve your transit experience. For an even closer look at Metro’s recovery, please flip through our comprehensive COVID-19 Response and Recovery Report.

View flip book full screen  |  View/download PDF

Guidance for passengers

Here’s how to safely and efficiently use Metro:

Wear a mask

Stay home when sick

Maintain physical distance

Avoid closed areas

Sign up for Transit Alerts

Pay with your ORCA card

Staying home when sick, planning ahead, adding extra time, always wearing a mask, and maintaining six feet of distance from others will keep all of us moving forward together. Please use an ORCA card, rather than bills or coins, for an easier and safer way to pay.

Contactless payment

Tap your ORCA card for an easier and healthier way to pay your fare on transit in the Puget Sound region.

Visit the “Where to buy” page to learn how to acquire an ORCA card online or in-person. Metro’s Pass Sales Office is also open to assist customers needing in-person help getting ORCA cards and reloading their E-purses. For those who qualify, ORCA LIFT is available to help reduce the cost of riding Metro. Youth and seniors are also eligible for reduced fares.

You can also acquire Transit GO Tickets through your mobile device.

Our commitment

Metro is dedicated to safety, equity, and sustainability. These values guided our response during the pandemic and are the foundation of our recovery.

Metro remains committed to ensuring that everyone has accessible, affordable mobility and to prioritizing communities of greatest need. Even as we take on the challenges of a pandemic, reduced budget revenues, and a national reckoning on racial justice, our unchanging goal is to rebuild a stronger mobility agency that is safer, more equitable, and more sustainable than before.


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