Temporary service reductions begin March 23, 2020
Reduced Schedule takes effect on Monday, March 23 as Metro and our region respond to COVID-19. This shift comes two days after Metro’s pre-scheduled Spring Service Change on Saturday, March 21. Metro has also temporarily discontinued fare payments, and has moved to rear-door bus boarding except for passengers with mobility challenges.
Metro will temporarily move to a Reduced Schedule starting Monday, March 23. This shift comes two days after Metro's pre-scheduled Spring Service Change goes into effect on Saturday, March 21, which will bring Eastside riders better bus connections and improved access to Seattle via Link light rail.
The Reduced Schedule is in response to a drop in ridership since the emergence of COVID-19. These service reductions are also designed to maintain a resilient and sustainable transit system able to keep our region moving every day and to ramp back up when this chapter closes.
Under the temporary Reduced Schedule, buses will run less frequently throughout the day. Bus service may also start later in the morning and end earlier in the evening. Some routes will not operate and nearly all routes will see individual trip cancellations.
Under the Reduced Schedule, most Metro routes will see fewer trips and/or reduced hours of operation. Some routes will not operate, primarily during commute times and when options on other routes exist.
Routes without changes
11, 22, 60, 71, 73, 105, 118, 119, 128, 154, 164, 166, 204, 224, 309, 348, ST 554, 901, 903, 906, 908, 914, 915, 916, 917, 930, A Line, Snoqualmie Community Shuttle (628), Burien Community Shuttle (631).
Routes with fewer trips and/or reduced hours of operation
1, 2, 3, 4, 5/5X , 7, 8, 10, 12, 13, 14, 15, 17, 18, 19, 21/21X, 24, 26, 27, 28, 31, 32, 33, 36, 40, 41, 43, 44, 45, 48, 49, 50, 55, 56, 57, 62, 63, 64, 65, 67, 70, 74, 75, 76, 77, 101, 102, 106, 107, 111, 113, 114, 116, 120, 121, 122, 123, 124, 131, 132, 143, 148, 150, 153, 156, 157, 158, 159, 167, 168, 169, 177, 178, 179, 180, 181, 182, 183, 186, 187, 190, 192, 193, 197, 212, 214, 216, 217, 218, 219, 221, 225, 226, 230, 231, 232, 239, 240, 241, 245, 246, 249, 252, 250, 255, 257, 268, 269, 271, 301, 303, 304, 311, 312, 316, 331, 342, 345, 346, 347, 355, 372, 373, 773, 775, B Line, C Line, D Line, E Line, F Line, ST 522, ST 542, ST 545, ST 550, ST 555, ST 556, 907, 913, 931, 952, Des Moines Community Shuttle (635).
Routes, services and programs fully cut
9, 29, 37, 47, 78, 125, 200, 208, 237, 308, 330, 910, ST 541, Black Diamond/Enumclaw Community Ride, Shoreline/Lake Forest Park Community Ride, Normandy Park Community Ride, Sammamish Community Ride, Juanita Community Ride, Bothell/Woodinville Community Ride, Mercer Island Community Shuttle (630), Via to Transit.
Link and Sounder services and some ST Express bus routes are also reduced. Transferring riders should check Sound Transit's service alerts.
At this time, the Access paratransit program will continue normal operations and will continue to follow its enhanced daily sanitization procedures.
Community Van trips for essential needs such as foodbank runs will continue as long as it is feasible and there are volunteer drivers available and willing to drive in the following communities:
- Bothell / Woodinville / UW Bothell
- Kenmore / Kirkland
- Lake Forest Park / Shoreline
The Water Taxi and Routes 773 and 775 will continue to operate on their winter schedule through at least April 20, 2020.
Seattle Streetcar will operate on a reduced schedule starting on Monday, March 23.
- First Hill Streetcar will operate with 15-minute headways Monday to Saturday during reduced service hours, 5:30 a.m. to 8:30 p.m. There are no changes to service hours on Sundays and holidays: 10 a.m. to 8 p.m.
- South Lake Union Streetcar will not operate beginning March 23 and until further notice.
Text for Departures
Find the next departure times of transit service by texting your stop ID to 62550. You will receive a return message with the next departure times or canceled trips at that stop. You can find your stop ID on the bus stop sign or in the Trip Planner tool.
Use Trip Planner
In Trip Planner, select "Next Departures", then enter a location address, intersection, or landmark and select the desired location from the map or drop-down list. Trip planner results display scheduled or predicted departure times and any canceled trips.
Metro Matters Blog
Read Metro blog posts about how Metro is responding to novel coronavirus (COVID-19).
Check for route-specific alerts, although please note that these advisories do not include trip-level cancellations, changes, or delays.
Timetables by Route
To get help to plan your trip and for the latest details about Reduced Schedule, please contact our Call Center at 206-553-3000 (WA Relay 711) from Monday to Friday, 6 AM to 8 PM.
Call us at 206-553-3000 WA Relay: 711
During Reduced Schedule, online customer information planning tools and third-party apps may be increasingly inaccurate for Metro and Sound Transit services. While these tools will be updated to the Spring Service Change schedule, they will not reflect Metro’s temporary Reduced Schedule or Sound Transit’s reductions. These systems may still provide useful information, such as maps and bus stop information.
Until further notice, bus passengers should board and exit from the rear doors of buses if they are able. Front-door access is reserved for customers using mobility devices or who require use of the boarding ramp. Riders are also no longer required to pay fares when riding King County, Sound Transit, and City of Seattle services including buses, light rail, streetcar, water taxi, and Access paratransit.
These moves acknowledge the direction of public health to limit the spread of COVID-19. Each of us can help by not traveling when sick, covering coughs and sneezes, washing our hands, avoiding touching our faces, and staying apart from other passengers if possible.
While most of Metro’s passengers have other options and choose transit, many others rely more heavily—or exclusively—upon transit, so decisions on where and when to reduce service were not made lightly. Metro designed reductions to maintain some service on as many routes as possible, acknowledging that people rely on these routes to access medical care, grocery stores, and other vital services.
Metro is actively talking with community groups who represent populations more likely to depend on transit, including those that represent customers with accessibility challenges.
Metro will remain engaged with those groups to understand their mobility needs and determine how best to serve them during this time.
Metro's other public safety actions in response to COVID include:
- Transitioning to daily sanitization of coaches and transit vehicles/vessels,
- Setting up a Department Operations Center to guide fast response, and
- Temporarily closing in-person customer service offices in favor of phone and online options.