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Welcome to the access page for the King County Metro Commuter Van Online Orientation. All new drivers and bookkeepers in the King County Commuter Van program are required to take this online orientation and receive a completion letter to become approved drivers or bookkeepers in our program. To take this orientation, you must be authorized and have been contacted by a Rideshare Operations representative.

Before starting the orientation, you must…

Get authorized

Has a Rideshare Operations representative notified you that you are eligible to proceed? If not, please send us an email for assistance.

Meet system requirements

Internet Explorer 6.0 or newer; Mozilla Firefox 2.0 or newer; Adobe Flash Player 9.0 or newer; Adobe Acrobat Reader; cookies and JavaScript enabled.

Review the manual

The Commuter Van Program manual may be saved to your computer to keep as a resource. You must complete the orientation and receive your completion letter to become an approved driver or bookkeeper.

Are you authorized and ready to complete your commuter van orientation?

Metro Vanpool program fare schedules

Effective 10-1-19

What's included in your monthly fares?

Fuel, maintenance, insurance, 24-hour Emergency Roadside Assistance, Guaranteed Ride Home and toll-free roadways!

Questions? If you have fare-related questions, or need assistance calculating your fares, please have your van's bookkeeper contact your assigned Accounting Rideshare Service Rep. For recruiting questions or other support, contact King County's Commuter Van Program via email.

Please note: Fares resumed Oct. 1, 2020. Groups who are parked and not commuting may not drive the van, are not allowed personal use, excess miles and/or driver bonus miles at any time. Any driving must be for commute purposes and is charged at the full monthly rate.

Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.


Contact us

Local Calls: 206-625-4500
WA Relay: 711
Fax: 206-684-2166

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Mailing Address:
Rideshare Operations
201 S Jackson St
Seattle, WA 98104-0770