Restart Your Commute With Vanpool!

King County Metro’s VanPool Program is here to help you get to and from work and stay healthy on your commute. We support social distancing through fewer riders per van, flexible schedules, and we provide all vanpools with public health recommendations. Join a vanpool today to share the responsibility of driving, save money, and improve your commute.

What is vanpool? ¿Qué es vanpool?

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Benefits of Vanpool

Vanpool—the trusted commute. Rideshare with the people you know who share a similar commute—neighbors, coworkers, family members—in a one-seat ride to and from work.

Enjoy flexibility with reduced or alternating schedules available to vanpool commuters. Request a free bike rack for your van to combine biking with your vanpool commute.

Create your Vanpool’s own shared agreements. Vanpool participants are in control of setting their vanpool operating guidelines, with Metro’s support and guidance on things like meeting points, routes, and work schedules.

Know that King County Metro has you covered, by providing the van, gas, insurance, van maintenance, roadside assistance, and another ride in case of an emergency for one low monthly fare. Many employers subsidize vanpool—check with you HR department.

Members working together for a healthy Vanpool commute

Wear your mask or face covering—it’s required to ride!—and stay home if sick

Agree to regularly wipe down commonly touched surfaces of your van between trips, and practice good hand hygiene.

Use Metro’s no-contact van maintenance to keep your van running smoothly, as needed.

Leave as much distance as possible between drivers and riders.

Keep the windows cracked or down to increase airflow when conditions allow.

How to get started

Find a vanpool along your commute or start your own.
Identify who will register as a driver. The more drivers, the better for everyone’s flexibility.
Identify who will be the bookkeeper for tracking mileage and ridership.

Connect with Rideshare

Local Calls: 206-625-4500
WA Relay: 711
Fax: 206-684-2166

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Mailing Address:
Rideshare Operations
KSC-TR-0812
201 S Jackson St
Seattle, WA 98104-0770

Vanpool Seat Finder

Enter complete home and work addresses below for the most accurate list results. Visit RideshareOnline.com to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards.

Emergency and accident procedures

If you have an accident

Protect the scene:
- Turn on hazard flashers
- Move the van out of traffic
- Make sure riders are in a safe location
- Set up reflectorized triangles from the kit in your van
CALL 911 and report the accident (regardless of the severity).
Call King County Metro Transit at 206-625-4500 and report the accident immediately.
Exchange information with the other driver(s):
- Complete the back section of the Vanpool Accident packet envelope
- Obtain names, addresses and phone numbers
- Driver license numbers
- Vehicle license numbers
- Insurance information—You are insured through the King County Metro Transit Division (206-625-4500)
- If police are on the scene, obtain officer's name, badge number and jurisdiction.
Ask all witnesses to complete the "Witness Courtesy Cards" in the accident packet and put them in the mail.
Complete a Traffic Collision Report (inside accident packet) in the glove compartment for all accidents. Within 48 hours, email the report, fax to 206-684-2166 or send by regular mail using the postage paid envelope provided in the packet.

If you have a breakdown:

This information is for King County Metro VanPool drivers and their use.

Protect the scene where your van is disabled and call a Vanpool Service Representative; during regular business hours (8:00am-5:00pm), after hours call 206-625-4500 or 1-800-427-8249; the on-call staff member will be paged. You may call collect, but you must identify yourself as a vanpool driver for the call to be accepted. If you are calling from a telephone that does not accept return calls, please ask the answering service to patch you through to the on-call staff member. Be sure to have the following:

Your vehicle HOV number, (for example HOV1234)
Your exact location
Your van's condition and/or suspected problem
A phone number where you can be reached

For further information see Section 3 of your VanPool Program Manual.

If your van requires towing

Leave the van in a secured area, lock it, tell Metro and the towing company where you will leave the keys. Do not take the keys with you. Metro will have the van towed to the nearest dealership, assigned garage or Metro facility.

206-553-3000

WA Relay: 711

King Street Center
201 South Jackson St.
Seattle, WA 98104

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Restart your commute with Vanpool!

Restart Your Commute With Vanpool!

Additional Details

Connect with Rideshare

Rideshare contact list

Quick links

Customer support

Maintenance contacts

Accounting contacts

Starter kit for vanpool and vanshare

TripPool volunteer driver toolkit

Community Van driver toolkit

Commuter Van Orientation

Vanpool Seat Finder

Emergency and accident procedures

If you have an accident

If you have a breakdown:

If your van requires towing

Maintenance garages

Fare information & schedules

206-553-3000

About Metro

Comment Forms

For Employers

Transit Police

Connect with Metro

Restart your commute with Vanpool!

Restart Your Commute With Vanpool!

Related

Additional Details

Find a Metro Vanpool

Look for a Vanpool along your route

Join an existing Vanpool

Create a profile

Find a match and apply

Start your own Vanpool

Connect with Rideshare

Rideshare contact list

Quick links

Customer support

Maintenance contacts

Accounting contacts

Starter kit for vanpool and vanshare

TripPool volunteer driver toolkit

Community Van driver toolkit

Commuter Van Orientation

Vanpool Seat Finder

Emergency and accident procedures

If you have an accident

If you have a breakdown:

If your van requires towing

Maintenance garages

Fare information & schedules

206-553-3000

About Metro

Comment Forms

For Employers

Transit Police

Connect with Metro