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Financial Overview & Strategic Commitment

In Washington State, counties are legally required under the Washington Administrative Code (WAC) and Revised Code of Washington (RCW) to provide 911 service, and in King County this responsibility is carried out through partnerships with 11 Emergency Communication Centers (ECCs), also known as Public Safety Answering Points (PSAPs). Funding for this service comes from the 911 Excise Tax, which is charged to all voice-access phone lines registered in the state and has remained unchanged since 2010. The Program Office manages these funds in line with state law, supporting technology, public education, and financial oversight, while also distributing about 60% of the revenue to ECC partners. However, ECCs are limited in how they can use these funds, as they cover only a small portion of their overall operating costs, meaning the majority of their expenses must be supported through other sources. The Program Office is committed to providing a best-in-class system for the people of King County, but new services such as automated voice translation and video-to-911 are significantly more expensive than traditional 911 service, creating additional challenges in sustaining and expanding these advanced capabilities.

 

 

Timeline

Key Resources 

• Washington Administrative Code (WAC): Search the WAC and State Rules Overview

• King County Code (KCC): Explore King County Code

• The 911 Program Office: Oversees regional 911 operations, infrastructure, and policy: Visit the 911 Program Office

 

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