Skip to main content

Contact us

If you have any questions or comments about our service, please don't hesitate to let us know. Our staff is ready to assist you. There are several ways for you to reach us. Choose the option that works best for you.

Send us a comment

Select the topic:

Call us

Call Center hours of operation

  • Open 6 am to 6 pm for trip planning and lost and found calls.
  • Open 8 am to 5 pm for fare/pass information and customer comments.
  • Closed on weekends and holidays

For general King County information

Lost and found

Reporting a lost item can be done in three ways:


Online form

Available 24 hours a day

Open the form


Call us

Available from 6 am to 6 pm

Phone: 206-553-3000 (WA Relay: 711)


In person

Open weekdays

April 2024 - 9:30 am to 4:30 pm

Normal hours of operation will resume
May 1, 2024 - 8:30 am to 4:30 pm

Visit our office

Lost critical items

If you believe you've lost critical items such as wallets, purses, keys, building access cards, medication, ID and credit cards, tax papers, glasses, or bikes on a bus:

  • Call us

    For immediate assistance, call 206-553-3000 (WA Relay: 711).

  • Select from the prompts

    Your call will be answered in the order it is received.

  • Describe the lost item

    Give the specialist a description of the lost item (such as color, brand name, fabric).

  • Meeting the bus could be an option

    If it is within 30 minutes of the bus departure, you may be able to meet the bus.

Pass Sales Office

King Street Center