If you have any questions or comments about our service, please don't hesitate to let us know. Our staff is ready to assist you. There are several ways for you to reach us. Choose the option that works best for you.
Select the topic:
Reporting a lost item can be done in three ways:
Available 24 hours a day
Open the form
Available from 6 am to 6 pm
Phone: 206-553-3000 (WA Relay: 711)
Open weekdays 8:30 am to 4:30 pm
Visit our office
If you believe you've lost critical items such as wallets, purses, keys, building access cards, medication, ID and credit cards, tax papers, glasses, or bikes on a bus:
For immediate assistance, call 206-553-3000 (WA Relay: 711).
Your call will be answered in the order it is received.
Give the specialist a description of the lost item (such as color, brand name, fabric).
If it is within 30 minutes of the bus departure, you may be able to meet the bus.