Download the app
You can download the app for Android and iPhone and buy tickets directly using your credit card, debit card or cash. You can also buy tickets through Metro’s Marketplace site on your PC or desktop and have the tickets appear in the app on your mobile device.
How it works
The Transit GO Ticket app is a great way to get anywhere you want to go in the Seattle area. From paying for tickets on the go using cash or credit card; to being a safe, contactless way to pay your transit fare, the Transit GO Ticket has all the features you need right in the palm of your hand.
How to use a ticket
When you're ready to board, simply activate the ticket and get on.
- On buses, show your screen to the driver when boarding.*
- On Water Taxi, show your screen to the fare officer when boarding.
- For RapidRide buses, the streetcar, Link light rail and Sounder trains, show your screen to the fare enforcement officer, if asked.
*Including Metro Community Shuttles, Community Vans, Community Ride, Trailhead Direct, Via to Transit, Access service, and Kitsap Transit buses.
Paying with credit or debit card
- Go to Settings in the app and select Payment Methods.
- Select Add New Payment Method.
- Scan your credit/debit card and fill in the form with the required card details.
- Select Save.
- Your card will be listed as a payment method.
- You are ready to purchase tickets.
Paying for your ticket with cash
- Go to the Store in the app and select the King County Metro or Kitsap Transit fare you want to buy. (Sound Transit tickets are unavailable via cash payment)
- Go to check out.
- Under payment, select Change and pay with cash at the store.
- Place order.
- Enter your zip code to search for the nearest retail location. If your phone has location services enabled, the app will select the nearest stores to you.
- Present the bar code for the checker to scan and pay with cash.
- The ticket is now ready to use.
Metro Transit buses; Metro Community Shuttles; Community Vans; Community Ride; Trailhead Direct; Via to Transit; Access services; King County Water Taxi; Kitsap Transit buses, Fast Ferries and Foot Ferries; Sound Transit (Express buses, Link light rail and Sounder Train); and Seattle Streetcar accept the Transit GO Ticket. Tickets are not available for King County Vanpool and Vanshare.
Transit GO Ticket focuses on helping infrequent transit users reduce the usage of cash on buses by providing a simple easy mobile alternative. Current ORCA cards aren’t mobile based. There are no intersystem transfers with the Transit GO Tickets.
The tickets have exactly the same price as paying with cash.
Internet access is required to complete a purchase, but not to activate the ticket, if one decides to save the tickets on the phone. A rider can select to save their tickets to their phone or to the cloud under the ticket storage menu. Tickets stored on the cloud require Wi-Fi or cellular data to access and activate. Please plan your trip with enough time to complete your transaction prior to boarding.
Participating agencies only allow customers to use Transit GO Tickets to transfer within their own systems. To take advantage of other electronic transfers and other features, one should use ORCA.
Currently only credit cards, debit cards and cash uploads are accepted as means of payment. Transit vouchers, Apple Pay and PayPal are not accepted at this time.
Yes, cash will continue to be accepted on Metro buses, and via ticket vending machines for other transit services.
No. ORCA LIFT products can only be purchased by using an ORCA card.
Riders who would otherwise feed cash into the farebox or buy a transit ticket at a vending machine could save several minutes by instead purchasing and displaying their Transit GO Ticket on their smartphone.
The application will give riders a new, convenient way to pay to ride transit. With fewer riders paying by cash, it reduces some wear and tear on fareboxes. Showing a Transit GO Ticket also can speed up boarding for everyone, potentially saving operating costs for transit agencies.
Transit GO Rewards is an innovative mobility rewards program to encourage smart and sustainable travel choices that reduce traffic congestion and transportation climate impacts.
Riders enrolled in Transit Go Rewards can earn reward points by taking qualifying trips and making smart travel choices. Check out the "Earn" section of the app to learn how you can earn rewards points and check out the "Redeem" section of the app to use your earned points toward free mobile transit tickets or credits for other transportation services such as bike-share and scooter-share.
A driver might only be able to spend a quick moment answering a question, but cannot help navigate the app at the risk of delaying transit service. Metro’s Customer Service staff at 206-553-3000 can help either in person or by phone prior to taking a trip.