Growing Case Backlog Requires Re-prioritization of Code Enforcement Resources
Published November 14, 2023
The Code Enforcement Section (Code Enforcement) of the Department of Local Services has not taken the steps necessary to prioritize cases that pose significant safety and environmental risks to King County. As a result, its case backlog continues to grow. Although Code Enforcement has new plans to improve its efficiency, gaps in communication, lack of reliable data, and outstanding revisions to King County Code hinder performance. We make recommendations focused on prioritization, streamlining enforcement processes, data and management, communication with property owners, and collaboration across agencies that will improve Code Enforcement’s efficiency and effectiveness. King County’s anticipated general fund shortfall means it is unlikely Code Enforcement will receive additional resources to confront its rising backlog of cases, increasing the necessity of implementing our recommendations.