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Smart911 is a supplemental data service that allows you to create a safety profile that can be seen by emergency responders when you call 9-1-1.

Smart911 is available in Seattle and unincorporated areas of King County. You can sign up today at


Go to and click "Sign Up." Then, when you call 9-1-1 from a registered phone number, that profile will be displayed at the 9-1-1 center. The data is secure and is only available to emergency service personnel when you call 9-1-1.

You can include as little or as much information in your profile as you like. Information may include address, medical and security information. This service is voluntary, so you decide what information you want emergency responders to know about you when you call 9-1-1.

Anyone can create a safety profile. Those that are especially encouraged to register are people with medical or disability information. Wireless phone users are also encouraged, as wireless phone calls to 9-1-1 only provide a general location of the caller, not an exact address. Registering your home, school, and work addresses (including apartment and room numbers) can help responders locate you more easily.

Setting up a profile can take as little as ten minutes, depending on how much information you wish to provide. You can always go back and update existing, or add additional information to your profile.

There is no cost to create a safety profile with Smart911. King County is providing this enhanced level of service with funding from 9-1-1 excise taxes.

You are encouraged to create a safety profile that includes everyone in your household. You can also create safety profiles on behalf of elderly parents, those with disabilities, or anyone not comfortable with computers, designating yourself as the primary contact.

You can create a safety profile in multiple languages and specify your primary language. When your profile displays at the 9-1-1 center it will be translated back into English. If an interpreter is required, the 9-1-1 call taker will be able to see which language you designated as your primary language.

The more up-to-date your information is, the better. Smart911 prompts registered users to verify their information every six months. However, you should update your profile anytime there is any change to your information.

Smart911 utilizes the latest in physical and computer security technologies and conducts regular audits to ensure all information held in Smart911 is kept secure, and only made available to 9-1-1 and field responders when you call 9-1-1.

Please use 9-1-1 responsibly. Call only if you need an emergency response from police, fire, or medics.
For non-emergencies, call your local police or fire department or other appropriate agency.


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