Public education
Educating the public about the purpose and proper use of 9-1-1
- Teach kids to dial 9-1-1 in an emergency
Visit Emery's page for downloadable materials to teach your kids.
- One in five calls to 9-1-1 are accidental
Pocket dialing, purse/bag dialing, and kids playing with phones all can cause big problems for 9-1-1 centers. Time and resources are wasted on accidental 9-1-1 calls and hang-ups. If you accidentally call 9-1-1, do not hang up until you have explained to the 9-1-1 call receiver that it was an accident.
- Know your location when calling 9-1-1
One of the first things you will be asked if you call 9-1-1 and need emergency assistance is "What's Your Location?" Awareness of your surroundings, such as street names, landmarks, and mile markers, can be helpful in identifying your location.
- Call 9-1-1 only if you need an emergency response from police, fire, or medics
Just because you need help doesn't mean you need 9-1-1. Think to yourself, do I need lights and sirens? If Yes, call 9-1-1. If No, look up non-emergency phone numbers.
Streaming videos
9-1-1 All Stars
Kid Dial
Sweat Dial
Public education materials
The E-911 Program Office has a variety of materials available to educate the residents of King County about 9-1-1.
If you would like to request materials, presentations, or have any questions regarding the E-911 public education program, please contact our outreach department.
For non-emergencies, call your local police or fire department or other appropriate agency.