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Public education

Public education

Educating the public about the purpose and proper use of 9-1-1

  • Teach kids to dial 9-1-1 in an emergency
    Visit Emery's page for downloadable materials to teach your kids.

  • One in five calls to 9-1-1 are accidental
    Pocket dialing, purse/bag dialing, and kids playing with phones all can cause big problems for 9-1-1 centers. Time and resources are wasted on accidental 9-1-1 calls and hang-ups. If you accidentally call 9-1-1, do not hang up until you have explained to the 9-1-1 call receiver that it was an accident.

  • Know your location when calling 9-1-1
    One of the first things you will be asked if you call 9-1-1 and need emergency assistance is "What's Your Location?" Awareness of your surroundings, such as street names, landmarks, and mile markers, can be helpful in identifying your location.

  • Call 9-1-1 only if you need an emergency response from police, fire, or medics
    Just because you need help doesn't mean you need 9-1-1. Think to yourself, do I need lights and sirens? If Yes, call 9-1-1. If No, look up non-emergency phone numbers.

Streaming videos

9-1-1 All Stars

Kid Dial

Sweat Dial

Public education materials

The E-911 Program Office has a variety of materials available to educate the residents of King County about 9-1-1.

If you would like to request materials, presentations, or have any questions regarding the E-911 public education program, please contact our outreach department.

Please use 9-1-1 responsibly. Call only if you need an emergency response from police, fire, or medics.
For non-emergencies, call your local police or fire department or other appropriate agency.


TTY Relay 711