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Communications Center Hiring Process

Communications Center Hiring Process

We use a Civil Service hiring process for communication specialist positions. The Civil Service hiring process may be unlike the selection processes you've participated in for other jobs. 

You can apply at this link:  Job Posting for Communications Specialist, or you can call the KCSO 911 Recruiting message line at (206) 205-6225.  Or, you can e-mail your questions to our recruiter at

Step One

Apply on-line

Step Two

The application and self-screening questionnaire are reviewed. The supplemental questions (if applicable) are evaluated to determine how closely your qualifications meet the needs of the position.

Step Three

All applicants will be notified via email when your application is received and as it advances through the process. The most qualified candidates will move on for additional testing. This testing may consist of either technical testing, an oral board interview, or both. Candidates are able to log on to their user account at any time to see where they are in the process.

Step Four

After all testing is complete, the scores are compiled and a Civil Service Eligibility list is developed. Any current and future openings will be filled from this list for up to one year.

Step Five

Top candidates are then required to pass a thorough background investigation, including a polygraph examination

Step Six

The top three candidates are interviewed by the appropriate manager/supervisor and one is selected for the position.