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Scooter share pilot program
The pilot program ended March 31, 2023
King County had a pilot program for shared electric scooters from August 2020 through March 2023 in the North Highline Urban Unincorporated Area , including White Center, to offer new mobility options. Shared scooters will no longer be available in the pilot area beginning April 1, 2023. King County will take some time to assess the pilot program to determine if a broader shared mobility program would benefit King County communities. The City of Seattle's scooter share program, which is separate from King County's program, is still active.
Looking for Seattle's scooter program?
Seattle's scooter share program is separate from King County's. Visit Seattle's scooter share website external link .
Scooter share programs operate much like bike share programs - anyone can access a scooter using a smartphone app, ride to their destination, and leave the scooter in an appropriate location. To share feedback about King County's scooter pilot program or about a specific incident in the White Center area, please use this form. If you have an issue with a scooter, such as an improperly parked scooter, contact the scooter company directly.
Discounted rides
If you receive subsidized rent, discounted utilities, or nutritional assistance (e.g. SNAP) you likely qualify for rides at a reduced fare. Lime Access external link gives five free 30-minute rides per day, with additional time at 50% off.
2021 & 2022 at a glance
Trips taken: 10,497
Median trip distance: 0.758 miles
Median trip duration: 8.067 minutes
Get rolling!
To start scooting, review the scooter company pricing and rules and then download their smartphone app. Get Lime's app external link .
If you don't have a smartphone or a credit card, you can ride, too. Just contact Lime external link to learn about their discounted program for certain qualified riders.
What to do
- Wear a helmet
- Only one person per scooter
- Obey traffic laws and yield to pedestrians
- Ride only on roads with speeds 25mph or less
- Meet scooter company rider age restrictions
What not to do
- No riding on sidewalks or in parks
- When parking, do not block sidewalks, ramps, or doorways
- Do not ride under the influence of drugs or alcohol
Problems?
To report an urgent or specific issue, such as an improperly parked scooter, you'll receive the quickest response by contacting the scooter company directly. Company contact information is on every scooter. The scooter companies have customer service available 24/7 in multiple languages and should respond within the time shown in the table below.
| Category | If reported 6:00 a.m. - 9:00 p.m. | If reported overnight |
|---|---|---|
| Blocking a road or fire hydrant | Within 1 hour | By 7:00 a.m. |
| Blocking something else | Within 2 hours | By 7:00 a.m. |
| Damaged scooter | Within 4 hours (7:00 p.m. cutoff) | By 7:00 a.m. |
| All other inquiries | Within 1 hour | By 7:00 a.m. |
Pilot program goals
This pilot program will help the County determine whether shared Scooters can support the County's policy goals of:
- Improving first/last mile connections to transit
- Reducing private motor vehicle use and congestion
- Promoting safe travel with this form of transportation
- Improving pedestrian safety, accessibility, and convenience for people of all ages and abilities
- Providing equitable transportation services, and
- Reducing air pollution, including climate pollution.
The program contract details all the requirements scooter companies must meet in order to operate. King County Council was provided an assessment of the first several months of the program and a final assessment of the pilot program after the pilot program ended on March 31, 2023. If you have questions or feedback, please use this form, email us at scooters@kingcounty.gov, or call our for-hire transportation office at 206-263-1982.