Things to know
- Every Metro standard bus can carry 3 bikes on its front rack.
- Some smaller community service vehicles carry 2 or 3 bikes.
- If the bus bike rack is full, please wait for the next bus.
- Bikes can be loaded on the rack at all hours of public operation and at all transit stops.
- There is no extra charge for your bike.
- Bikes are not allowed inside the bus, except for folded bikes.
How to load
Every Metro standard bus can carry 3 bikes on its front rack, while smaller community service vehicles carry 2 or 3 bikes. If the bike rack is full, please wait for the next bus. Bikes can be loaded on the rack at all transit stops.
Get the driver's attention
Approach the bus from the curbside. Be sure the bus driver knows you're going to load your bike before you step in front of the bus. After the driver gives the ok, you can safely step in front of the bus.
Lower the rack
Squeeze the rack handle upwards to release the folded bike rack. Lower the rack into the open position.
Place your bike in the rack
When the rack is empty, lift your bike into the rack space farthest from bus. Face the front wheel toward the hook (yellow or black). For tips on using the other rack spaces, read our FAQ.
Secure the support arm
Squeeze the black button and pull the support arm straight out and over the top of the front wheel (if the rack does not have this button, just pull the arm out). Place the hook as close to the top of the wheel frame as possible. The hook can rest on top of fenders. Remove accessories such as bags.
Bike rack FAQ
No. The e-assist bike share bikes exceed the rack’s weight limit of 55 pounds per rack position. Please find another bike share bike at the end of your transit trip and save the rack spaces for personal bikes.
Park it in a bike locker or bike cage at a transit facility if you don't need to ride it at the other end of your transit trip.
The hook needs to be able to sit over the top of the wheel, close to the frame. If your basket or rack would prevent that secure position, you may not be able to use the rack. You don’t want your bike to fall off!
There are several models of racks, but all work in a similar way. Look for the label on an available slot showing which direction to face your front wheel—toward the curb or toward the street. Then set your bike in the slot. Pull the support arm straight out and up over the top of the wheel with the hook resting on your wheel or fender as close to the frame as possible.
Stand on the curb and face your front wheel toward the curb. Lift your bike and roll the back wheel into the track. Release the support arm and extend it over the front wheel, setting it at the top of the wheel next to the frame.
If the hook on the middle slot faces the street, stand in the street at the centerline of the bus. Do not stand in the line of moving traffic. Lift your bike at a 90 degree angle to the front of the bus with the back wheel toward the bus. Swing the back wheel past the first bike and set the back wheel in the slot without the hook. Set the front wheel near the hook. Pull out the hook and extend the support arm over the front wheel.
The slot farthest from the bus gives the driver the best view of the rack in use. The driver knows to leave extra space between the bus and a vehicle ahead of it. The outside space is also the easiest access for the bike rider.
If you don't need your bike at the end of your transit trip, consider parking it at your transit stop instead of traveling with it.
Thank you for your concern but don't worry! Remember that while you're loading your bike, other passengers are getting on the bus. Most of the time you'll just be getting on right after them. To test the racks before your first ride, check out ways to practice.