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Community Van
Our Community Van program provides a van for pre-scheduled trips—as a driver or as a passenger. Schedule your ride in advance or volunteer to drive your neighbors or your own family. Use Community Van to run errands, get to appointments, or attend activities and outings!
Community Van, brought to you by King County Metro, is being piloted in several communities across the county. Check out the service areas and contact your local community coordinator.
How to schedule a ride
Make a reservation to drive or to schedule a ride in a Community Van by contacting your local coordinator. Seven-passenger mini-vans and twelve-passenger and six-passenger ADA-accessible vans are available.
*Phone translation is available when calling your local coordinator. Let your coordinator know you need translation to schedule your Community Van ride by saying the name of your language in English.
Shoreline - Lake Forest Park
Teresa Ngo
Email: communityvan@hopelink.org
Phone: 425-943-6721
Sammamish
Rose Weiker
Email: rweiker@sammamish.us
Phone: 425-200-8568
Pay for your ride
Your Metro fare covers round-trip Community Van transportation.
| Fare type | Cost |
|---|---|
| Adult (19 to 64 years) |
$2.75 |
| Youth (0 to 18 years) | FREE |
| ORCA LIFT Cardholders (Income qualified) |
$1.00 |
| RRFP cardholders (registered seniors, Medicare, disabled) |
$1.00 |
Become a driver
Support your neighbors, your community, and the environment by becoming a Community Van volunteer driver. You can choose which trips you drive and how many times a week you drive.
- Become an approved Community Van volunteer driver by email the completed Driver Application (Electronic Signature) to your local coordinator (emails contained in the list of cities/jurisdictions under How to schedule a ride) or King County Metro Community Van staff
- Review the driver toolkit and start driving for your community
After receiving and reviewing your application, Metro and your Community Transportation Coordinator will contact you to help you get started and on the road sharing community trips.
Driver toolkits
- Driver Eligibility
- Driver Application (Electronic Signature)
- Driver application and agreement
- Program Participant Manual
- Driver orientation
- Disability Awareness
- Van Accessible equipment operation tips sheet
- Child Rider Consent Form - Recurring (Electronic Signature)
- Child Rider Consent Form - One Time (Electronic Signature)
- Video: Braun Ramp
- Video: In-Van Wheelchair Securement System (Q’Straint)
Accessibility
Wheelchairs
Wheelchair accessible Community Vans are available on request. Each wheelchair accessible van includes a ramp and wheelchair securement. Tell the Community Van Coordinator about your needs when you schedule your trip.
Youth
Youth 18 and under ride for free! Parents and guardians must provide and install any needed car seats for their accompanying children who require a car seat according to the Washington State Child Restraint Law.
Children 13 and under who are not riding with a parent need a completed child rider agreement signed by their parents in advance of the trip. Contact your local coordinator for form access.
FAQ
Community Van is operating in the following cities, parked at specific locations within these communities.
- Duvall-Carnation: 3 vans total, with 1 at Duvall Library, 1 at Duvall Police Dept, and 1 housed at Metro site, awaiting placement in Carnation.
- Bothell-Woodinville: 4 vans total, with 2 at UW Bothell, 1 at Bothell City Hall, and 1 at Woodinville City Hall.
- Vashon: 3 vans total, all at the Vashon Chamber of Commerce.
- Kenmore-Kirkland: 3 vans total, 1 at Kenmore City Hall, 1 at Kirkland City Hall, and 1 at N. Kirkland Community Center.
- Sammamish: 3 vans total, 2 at S. Sammamish Park & Ride, and 1 at Klahanie Park.
- Shoreline-Lake Forest Park: 3 vans total, 1 at Lake Forest Park City Hall, 2 at Hopelink Shoreline.
- Algona-Pacific: 3 vans total, 1 at Algona City Hall, 1 at Pacific City Hall, 1 location TBD.
- Skyway: 3 vans total, with 1 at King County Fire District 20 Admin Building and 2 temporarily parked at the Sheriff's Storefront.
More service areas may launch in the future.
Vans are available to book any time of the day, any day of the week, as long as an approved volunteer driver is available.
See the service areas section above for more information.
Yes, all trips are driven by volunteer drivers and are dependent on volunteer availability. The sooner you request a trip the more likely it is that we may be able to schedule it. Please allow a minimum of at least two (2) full business days to book your trip if you need a volunteer driver. This is to allow the coordinator time to recruit a volunteer driver. If you’d like to apply to be a volunteer driver, please note it may take up to two weeks to be approved and complete the training, so keep that in mind when requesting trips and considering driving.
All trips are driven by volunteer drivers and are dependent on volunteer availability. Community Van is driven by the community for the community! Encourage people you know who may be interested to fill out a Community Van volunteer driver application.
Trips may be scheduled 24-hours-a-day, 7-days-a-week. Trips cannot be over night and vehicles must be returned the same day. Trip destinations should be within the city or county vehicle is assigned. Trips requests that do not meet these criteria will be reviewed case-by-case by your coordinator.
There is no penalty for cancelling your ride, but please avoid doing so unless completely necessary. A volunteer driver blocked time specifically for you!
Yes. Parents/guardians must provide and install any needed car seats for their accompanying children. Youth 18 and under ride for free! Children 13 and under who are not riding with a parent are required to complete a child rider agreement in advance of the trip. Contact your coordinator for form access.
Licensed service animals are welcome to ride in the vans. You must provide notice at the time of booking so your coordinator may go-over safety requirements for the service animal and riders.