The Water Taxi’s docks, passenger waiting areas and boats are accessible for passengers with disabilities and/or mobility devices. If you need assistance boarding the boat, please tell a crew member or press the ADA assistance call button located in the Pier 50 waiting area.
Lost and found
If you lose an item, please check with the crew within 24 hours. If more than 24 hours have passed, please fill out the Metro Lost and Found form. Items will be held for 30 days. If you find an item, please tell a crew member.
Bicycles and pets
Bikes are welcome at no additional charge. Please walk your bike between the pier entrance and the Water Taxi. Bicycles are limited to 73" long and 15" wide. Bags and trailers may need to be disconnected prior to being placed in the bike rack to allow more space. Bicycle capacity is limited to 18-26 bikes depending on your boat.
Well behaved dogs on leashes and cats in crates are allowed on the Water Taxi for free.
Strollers and luggage
Strollers and luggage are allowed aboard at no charge and must be properly stored. Please ask crew for help.