King County’s Tier Board and Rounding Guidebook provides a practical overview of how King County is applying visual management tools (called tier boards) and management review sessions (called roundings). This guidebook reflects how the County is advancing its use of performance measures, strategy deployment, and a unified management system, a journey this organization has been on for well over 10 years. If you are interested in reading more about the County’s evolution toward a Lean-informed performance management approach, check out this article in Government Finance Review.

This guidebook is an introductory resource intended for staff who are responsible for building and maintaining their department/division tier boards as well as, those who are supporting this effort. Additional tools and resources that offer a more detailed explanation can be found below: 

View the report here.