How to ride Metro
Welcome aboard King County Metro. This guide shows you how to use transit, step by step. Also, watch our instructional video for tips on how to ride the bus. Thank you for riding with us!
Step 1: Plan your trip
Find the best bus routes for your trip, and where to get on and off the bus.
Visit tripplanner.kingcounty.gov, then type in your starting address and where you’d like to go. Choose a time and a date, and your transit choices will appear.
Or call Metro customer service at 206-553-3000, Monday through Friday, 6 a.m.–6 p.m.
If you need an interpreter, we can help! Press 1 to be connected to someone who speaks your language. Hearing-impaired riders can dial WA Relay at 711.
Step 2: Find your bus stop
All buses have a route number or letter. Bus stops are marked by a pole and a sign. This sign will list all bus routes that stop there. Make sure the route you want to ride is listed.
Some bus stops have shelters and benches for you to use while you wait.
When a bus pulls in at your stop, look for your route on the front or side of the bus.
If you have any questions, your driver can help.
If needed, have a friend or family member write down your route number and directions on a piece of paper. You can show these to the driver as you enter or exit the bus.
Step 3: Enter the bus and pay
Choose one of these ways to pay for your trip.
A
Tap on with an ORCA card – the easiest and best value.
B
Insert a bus ticket into the fare box.
C
Buy a Transit GO Ticket on your phone app and show the driver.
D
Insert an exact amount of cash or coins. Drivers cannot give you change. When paying with cash or a bus ticket, ask your driver for a paper transfer to use when boarding another bus within two hours.
Which fare is right for you?
To find the best fare and payment option for you, visit kingcounty.gov/WhichOrcaFare.
Bikes & transit
Every Metro bus can carry up to three bikes on its front rack. Alert your driver when you want to load and unload your bike at a transit stop.
Accessibility
All buses have ramps. If you have a wheelchair or stroller, or if you need extra help getting on the bus, ask the driver for the ramp.
Seats directly behind the driver are reserved for people with disabilities, elderly riders, or parents with young children. Use safety straps to secure items like strollers and wheelchairs.
Step 4: Request a stop and exit
A
Watch and listen for your stop to be announced. When your stop is next, pull the yellow cord or push a red "STOP" button.
B
The “STOP REQUESTED” sign will light up and a bell will ding. Exit through a side or back door unless you need the front door ramp.
