KING COUNTY SUPERIOR COURT CLERK'S OFFICE
SYSTEM REPLACEMENT PROJECT
The King County Superior Court Clerk’s Office will continue to replace our customer-facing electronic systems. There are various phases of this project. Below is an outline of the phases, potential customer impacts and important project dates.
|Current Application/System||New System/Application and Potential Impacts to Customers||Rollout Date|
|Electronic Court Records (ECR)||
These two systems will be combined into one.
Some of the impacts to customers are:
|March 28, 2022|
|Electronic Records Requests (ERR)|
|E-Filing Suite (EPVC, Working Copies, E-Filing)||This application will be incorporated into our KC Script Portal. The impacts to customers have not yet been determined.||Late 2022|
IMPORTANT PROJECT DATES
|March 18, Friday, 11:00 a.m. - 12:00 p.m.||
Public Webinar Session #1
There will be three webinars. Each webinar will provide the same overview on how to use the new KC Script Portal. For those unable to attend, the webinar will be recorded.
|March 23, Wednesday, 12:15 - 1:15 p.m.||
Public Webinar Session #2
|March 24, Thursday, 4:30 p.m.||ERR will be retired. All requests must be submitted prior to 4:30 p.m. on March 24.|
|March 28||New KC Script Portal will be launched. Electronic records requests must be submitted through the new system.|
|March 29, Tuesday, 11:30 a.m.- 12:30 p.m.||
|April 5, 2022 at 4:30 p.m.||Additional pages cannot be purchased through ECR Online. You may continue to draw down from your existing page balance until April 22, 2022 at 4:30 p.m.
|April 22, Friday, 4:30 p.m.||You may no longer use draw-down funds to purchase documents in ECR Online, and any remaining balance will be refunded. Purchased records will be viewable for 14 days after purchase.|
|May 6, Friday, 4:30 p.m.||ECR Online will be entirely retired. Customers will no longer be able to access their accounts and purchased records.|
| Learn how to use the KC Script Portal
Click HERE to watch a video recording of the Public Webinar.
Click HERE to view training materials.
Click HERE to go to the KC Script Portal.
For questions related to this project: send email to KCScript.Info@kingcounty.gov
For updates on this project: Click on the button below. Scroll down to "Superior Court Clerk's Office" and select "System Replacement Updates."
Department of Judicial Administration
Dedicated to Serving the Public!
More Information on the System Replacement Project
Who is impacted by the System Replacement Project?
Customer currently using our Electronic Records Request (ERR) and Electronic Court Records (ECR Online) systems will be impacted by this replacement. The good news is that each customer will have the ability to use one system, KC Script Portal, to access and request King County Superior Court records.
I have funds in my current ECR account. How do I get a refund?
You are encouraged to use the remaining funds in your account ECR until 4:30 p.m. on April 8, 2022. After 14 days (April 22, 2022), any remaining balance will be refunded back to the payor. If you would like to request a refund sooner than this date, please contact our Accounting Team at email@example.com.
I am a voucher agency. How would I get a voucher account in the new KC Script Portal?
The new KC Script Portal will be available to voucher agencies on March 21, 2022. During the week of March 21 - March 25, we encourage you to create an account in the new KC Script Portal prior to the public go-live release date (March 28, 2022). After accounts are created, the primary agency contact will compile a list of user email accounts, then send the list and the agency voucher number to firstname.lastname@example.org. Our office will connect the voucher number to the user accounts.
Will this new system affect my E-Filing account?
Currently, the KC Script Portal does not affect the E-Filing suite. In the future, the E-Filing suite will be integrated into the KC Script Portal. The Clerk's Office will provide information when this happens.
How can I learn to use the new KC Script Portal?
There will be several free public webinars available to all customers on how to use the KC Script Portal. Please look at the dates listed above, under Important Project Dates and register for a public webinar. These webinars will be recorded and posted along with educational materials on how to use KC Script Portal.