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Join the Line with QLess

Spend less time in line at the King County Customer Service Center by joining the virtual queue with QLess. Here's how:

  1. Join the line or make an appointment with this link. You can also use the QLess smartphone app available on most app stores.
  2. Wait where you want - we'll send you notices about your place in line and when it's time to start heading toward our counter at the King County Customer Service Center.
  3. When it's your turn, we'll text you to let you know exactly where to go. If you're already at the Customer Service Center, you can watch the screens in the lobbies for your name and which counter to visit.

You can also join the queue by visiting the Customer Service Center in person and using the QLess Kiosks in the South or East Lobbies.

Request for accommodation

If you plan to visit the King County Customer Service Center and need extra assistance, you can request an accommodation by completing this form. Please let us know at least two business days in advance of your visit to allow us time to process your request.