Customer Service

Our normal business hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Customer service representatives are available by phone at 206-263-2890. If an interruption in service occurs during non-business hours, the problem will be addressed at the beginning of the next business day. We apologize in advance for any inconvenience.

If you encounter a technical problem while using this site, please leave a comment here. Include the parcel/account number or property address in your comment. Enter a valid email address as we will use this information to respond to your inquiry. We will make every effort to respond to your email within two business days.