COVID-19 Homelessness Response
Sign up for COVID Homelessness Response email alerts and receive up-to-date information related to King County's COVID-19 response for people experiencing homelessness.
Testing sites for individuals experiencing homelessness
Planning tool for severe weather/emergency sheltering
Report positive case or possible transmission
Contact/Where to get more information from King County
- Medical questions related to COVID-19?
Contact the call center between 8 a.m.‑7 p.m. at 206‑477‑3977 - Non-medical questions about COVID-19 including compliance and business related issues?
- Contact King County COVID-19 Business and Community Information Line by submitting a written inquiry or report online.
- For employee health, contact tracing, or testing questions, please call the COVID-19 Call Center at 206‑477‑3977.
- Need isolation or quarantine for COVID-19?
Contact the call center between 8 a.m.-10 p.m. at 206‑477‑3977. - General questions about COVID-19 in Washington State
Contact the Washington State COVID-19 Information Hotline at 1‑800‑525‑0127. - Send us an email* using our online form or email us directly at coronavirus@kingcounty.gov
*Due to a large number of incoming emails regarding COVID-19, we may not be able to respond to you immediately.
Guidance documents
All documents are in the process of being updated. For the latest information, please visit the CDC's COVID-19 website on People Experiencing Homelessness.
- Symptoms-Who to Call
Updated Aug. 1, 2020
- Clean Hands
- Stop Germs, Stay Healthy hand washing posters
- Special Guidance: Testing
- Special Guidance: Isolation & Quarantine (IQ)
- COVID-19 Special Guidance: Families and individuals living in encampments
Updated Aug. 1, 2020
- COVID-19 health warning for people living homeless
Updated Aug. 1, 2020
- Staying safe when waiting in line for food/shelter
Updated Aug. 1, 2020
- Guidance for wearing cloth face coverings
Updated Aug. 1, 2020
- Please protect yourself and everyone on Metro from COVID-19
- COVID-19 symptom screening for homeless service providers
- Face Protection Guidance - Housing & Shelter Staff
- Frequently Asked Questions About Homelessness and COVID-19
- Home isolation guidance for families and individuals living in permanent supportive housing
- Quick tips for what shelters and other homeless programs need to know
- July 2021 Guidance letter for homeless hervice providers
- Safer Cleaning, Sanitizing and Disinfecting: A homeless service provider’s guide to effective and less toxic cleaning and disinfecting practices during the COVID-19 pandemic
- COVID-19 Isolation & Quarantine Assessment Center/Recovery Center Standard Operating Procedures
- Do you know someone who needs support to isolate and quarantine from COVID-19?
- Need support to isolate or quarantine? King County is here to help
- COVID-19 Isolation & Quarantine Guidance for Healthcare Providers
- Covid-19 Isolation & Quarantine (IQ) Frequently Asked Questions
- Infographic: COVID-19 response for people living homeless
- King County area map of COVID-19 response facilities
- COVID-19 Clinical Decision Guidance for Outpatient Settings (PDF)
- COVID-19 preparedness planning
- Flowchart to Identify and Assess 2019 Novel Coronavirus (PDF)
—Mobile Medical Van
- Flowchart to Identify and Assess 2019 Novel Coronavirus (PDF)
—Phone Contact
- Flowchart to Identify and Assess 2019 Novel Coronavirus (PDF)
—Primary Care In-Person Visit
COVID-19 Homelessness Response: Vaccine Resources
Safer Cleaning, Sanitizing and Disinfecting
Sanitation & Hygiene Guide for homeless services providers
Supplemental food service recommendations for meal programs and homeless service providers
Meal and food distribution cleaning guidance
City of Seattle hygiene facilities
Wildfire smoke during COVID-19: For Homeless service providers and meal programs (PDF)
COVID-19 Homeless Response meetings
Select a scheduled event in the calendar to reveal details.
Video and audio resources for homeless service providers
De-escalation tips for front-line providers
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 7, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two skills to help stay calm in crisis situations
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 5, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two tactics to take control of a situation with people who are terrified or enraged
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 30, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two tactics to communicate with people who are anxious or angry
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 21, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
COVID Sanitation and Hygiene Webinar for Homeless Service Providers
Download: Sanitation and Hygiene Guide for Homeless Service Providers
Link/share our site at kingcounty.gov/covid/homeless