COVID-19 homelessness response
Sign up for COVID Homelessness Response email alerts and receive up-to-date information related to King County's COVID-19 response for people experiencing homelessness.
Updated June 27, 2022: King County isolation and quarantine sites are operating at conventional status and serving all priority groups. Please see Isolation and Quarantine Guidance.
Testing sites for individuals experiencing homelessness
Isolation and quarantine services
Report positive case or possible transmission
Contact/Where to get more information from King County
King County COVID‑19 Call Center
Contact the call center at 206‑477‑3977 with medical questions related to COVID-19. The call center is available daily from 8 a.m. to 7 p.m. and isolation and quarantine requests can be made from 8 a.m. to 5:30 p.m.If an isolation and quarantine request is received between 5:30 p.m. and 7:00 p.m. the call center will take a message, and isolation and quarantine staff will return the call the next morning.
If you need language interpretation or online help, contact the call center and say your preferred language when connected. If you have a disability and need accommodation, contact the call center or email publichealthaccommodations@kingcounty.gov.
Non-medical questions about COVID-19, including compliance and business-related issues?
Contact King County COVID-19 Business and Community Information by submitting a written inquiry or report online.General questions about COVID-19 in Washington State
Contact the Washington State COVID-19 Information Hotline at 1‑800‑525‑0127.Send us an email using our online form or email us directly at coronavirus@kingcounty.gov.
Guidance documents
All documents are in the process of being updated. For the latest information, please visit the CDC's COVID-19 website on People Experiencing Homelessness.
- Symptoms-Who to Call
Updated Aug. 1, 2020
- Clean Hands
- Stop Germs, Stay Healthy hand washing posters
- Special Guidance: Testing
- COVID-19 Special Guidance: Families and individuals living in encampments
Updated Aug. 1, 2020
- COVID-19 health warning for people living homeless
Updated Aug. 1, 2020
- Staying safe when waiting in line for food/shelter
Updated Aug. 1, 2020
- Guidance for wearing cloth face coverings
Updated Aug. 1, 2020
- Please protect yourself and everyone on Metro from COVID-19
- March 2022 Guidance letter for homeless service providers
- Planning tool for severe weather/emergency sheltering
- COVID-19 symptom screening for homeless service providers
- Frequently Asked Questions About Homelessness and COVID-19
- Home isolation guidance for families and individuals living in permanent supportive housing
- Quick tips for what shelters and other homeless programs need to know
- Safer Cleaning, Sanitizing and Disinfecting:
A homeless service provider's guide to effective and less toxic cleaning and disinfecting practices during the COVID-19 pandemic
- Isolation and quarantine services
- Isolation & Quarantine Guidance for People Staying or Working in Non-Healthcare Congregate Settings (updated 2/2/2022)
- Isolation & Quarantine Guidance for People Staying or Working in Non-Healthcare Congregate Settings (updated 2/2/2022)
- Supporting COVID-19 Positive and/or Symptomatic Guests within Congregate Shelters
- Isolation and quarantine guidance for homeless service site guests and staff (updated 2/3/2022)
- COVID-19 Clinical Decision Guidance for Outpatient Settings
- COVID-19 preparedness planning
- Flowchart to Identify and Assess 2019 Novel Coronavirus
—Mobile Medical Van
- Flowchart to Identify and Assess 2019 Novel Coronavirus
—Phone Contact
- Flowchart to Identify and Assess 2019 Novel Coronavirus
—Primary Care In-Person Visit
COVID-19 Homelessness Response: Vaccine Resources
Point-of-Care COVID-19 Testing Checklist for Homeless Service Providers
Safer Cleaning, Sanitizing and Disinfecting
- 繁體字 (Chinese, Trad.)
- Русский (Russian)
- Af Soomaali (Somali)
- Español (Spanish)
- Tiếng Việt (Vietnamese)
Sanitation & Hygiene Guide for homeless services providers
- 繁體字 (Chinese, Trad.)
- Русский (Russian)
- Af Soomaali (Somali)
- Español (Spanish)
- Tiếng Việt (Vietnamese)
City of Seattle hygiene facilities
Wildfire smoke during COVID-19: For Homeless service providers and meal programs (PDF)
COVID-19 Homeless Response meetings
Select a scheduled event in the calendar to reveal details.
Video and audio resources for homeless service providers
De-escalation tips for front-line providers
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 7, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two skills to help stay calm in crisis situations
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, May 5, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two tactics to take control of a situation with people who are terrified or enraged
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 30, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
Two tactics to communicate with people who are anxious or angry
Audio file by Ellis Amdur, Crisis Intervention Trainer,
Health Care for the Homeless Network Skype Meeting, April 21, 2020
You may also download and save this MP4 file
(To save to your computer, right-click on the link and select Save Target As or Save Link As)
COVID Sanitation and Hygiene Webinar for Homeless Service Providers
Download: Sanitation and Hygiene Guide for Homeless Service Providers
Link/share our site at kingcounty.gov/covid/homeless