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The Community Communication Network (CCN) is a partnership between Public Health – Seattle & King County (Public Health), Community and Faith based Organizations, and Community Leaders to ensure essential, and potentially, lifesaving information reaches all populations in King County. We know that groups impacted by inequities on a daily basis are at greater risk of significant impact during and after emergencies and we need your help to assure critical information is shared quickly, and in a manner that is accessible, with your staff, your clients and your community.

Three categories of email messages sent via the CCN:

  • HEALTH ALERT: conveys the highest level of importance; warrants immediate action or attention. After-hours contact information may be used to contact organizations.

  • HEALTH ADVISORY: provides important information for a specific incident or situation, such as: severe weather safety, information on disease outbreaks, product contamination, and others.

  • EMAIL UPDATE: a non-emergency message that offers a mechanism to stay connected to Public Health and informed about opportunities that may benefit organizations, and their clients or staff. For example: free immunization clinics information, workshops and grant opportunities, CCN surveys.

Messages are typically communicated by email from mailbox. Depending on the nature of the incident, afterhours phone contact may be use to initiate a more immediate response.

What is the responsibility of myself or my agency as a CCN Partner?

  • Receive timely health and safety information from Public Health

  • Redistribute to staff, volunteers, partner/like agencies, residents/clients timely health and safety information as appropriate and throughout an emergency (Agencies should develop its own strategy of how information is shared internally to staff and externally to clients)

  • Report to Public Health (as appropriate) impacts on your agency or community. We rely on our partnership with you to obtain essential situational information (be the "eyes and ears" for Public Health) to facilitate an equitable response and recovery during an emergency.

After hours contact information should be provided for at least the PRIMARY contact but preferably for more than one person enrolled from participating agencies. It is recommended that participating entities and individuals develop a strategy of how information will be most effectively shared internally to staff, clients and community members.


Frequently Asked Questions

Health Alerts and Health Advisories are sent as needed. CCN email updates are sent periodically and include links to grant resources, service information and other relevant material. During an emergency, messages will be sent more frequently, depending on the scenario.

It is preferred that several contacts from each organization are enrolled. Each Organizations will have a Primary Contact. This means that the Primary Contact can monitor who from the agency is enrolled in the network and makes changes or updates as needed.

If translated material, such as flyers or videos, are available, it will be included either by attachments to the email or a link to a website.

If you are the Primary Contact for your organization, please work with your employer to identify someone to replace you in that role. If you are no longer associated with your organization, please change your account information to reflect your updated contact information or delete your membership if you prefer not to continue as a member.

Yes! Please consider enrolling in Alert King County and AlertSeattle to receive additional real-time emergency information that will help keep your staff, community and family connected and safe. While some information may overlap, we suggest you enroll in both.

  • ALERT King County:
    Alert King County allows you to register physical addresses, such as home and work, to get messages targeted to your specific area.

  • AlertSeattle:
    AlertSeattle is specific to the Seattle area and you can also choose to receive customizable community notifications about severe weather, safety, health, utility disruptions, major traffic incidents, and more. Note that when you click to sign up, you will be redirected to the Smart911 registration page—Smart911 provides a safety profile of your information
    directly to 9-1-1 when you call 9-1-1 in the event of an emergency.

Other regional systems that may be relevant to you include:

Who should I contact if I have other questions?

Please feel free to send us an email about any questions or concerns you may have:

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