Neighborhood Pop-Up
Formerly known as ORCA To-Go
Our Neighborhood Pop-Up Events are canceled.
You can purchase or refill ORCA cards via the mail, at many grocery stores and ticket vending machines in the area, by phone at 888-988-6722, or online. ORCA LIFT cards can be renewed online and are available in person at select locations across the region.
King County Metro Neighborhood Pop-Up brings Metro information, ORCA card services, and more, to provide customer service at locations throughout King County. It is replacing our ORCA To-Go service.
At a Neighborhood Pop-Up event, our Metro team will:
- Provide customer service on ORCA cards
- Issue Adult and Youth ORCA Cards
- Issue Senior and Disabled Regional Reduced Fare Permits (RRFPs)
- Replace lost or damaged cards
- Add fare products and value to existing ORCA cards
- Provide guidance on how to best use an ORCA card
- Answer questions about the regional transit system
- Provide information about new Metro services
- Listen to feedback and share it with Metro planners
- Partner with community organizations to bring additional services to you
