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Have you downloaded the Transit GO Ticket app? With Transit GO Rewards, your Transit GO trips can take you even further! Just by riding sustainable public transportation, you can earn rewards that will save you money on your next trip.

Rewards points can be redeemed for either free mobile tickets on the Transit GO Ticket app or for credits on private transportation services like Lime, Wheels, Link, and Spin.

King County Metro is partnering with the City of Seattle to pilot Transit GO Rewards in support of the Reconnect West Seattle Program. Plans to expand Transit GO Rewards programs across King County are in development.

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Earn, view, and redeem points

Rewards

Rules and requirements

Reward points do not expire. However, after 6 months of not opening the Transit GO Ticket app and visiting the rewards tab, your Rewards account will become inactive, and you will stop earning points. At the end of each month, if your status remains inactive, 300 points will be deducted from your account and recycled back into the program.

Mobile transit tickets redeemed through Transit Go Rewards do not expire. Credits for private mobility services, such as Lime, Wheels, Link, and Spin, may have an expiration date. Check the reward offers on the "Redeem" tab for details.

Points earned do not have a cash value and are non-transferable. You can only use Rewards points that you have earned towards redeeming rewards offered in the Redeem tab of the app.

Customer service

If you have any issues related to earning rewards points, redeeming, or using your rewards, please provide details to Metro’s Customer Service group using this form.


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