About the alert messages
Where do the messages come from?
King County has contracted with the vendor Konexus for message delivery. E-mail and text messages will come from the address firstname.lastname@example.org – you may need to add this address to your "allowed sender" list or adjust spam-blockers to receive the alerts. Phone messages will come from the phone number 206-296-8200.
Will I get phase alerts when the river levels go down?
No, the Phase 2, 3, and 4 alerts are only issued as the rivers rise past the phase thresholds. They are not re-sent as the rivers recede back past the thresholds again. However, if a river falls and the phase is lowered, and then later the river rises above the next threshold again, a second alert may be issued.
Will I receive any other alerts besides the ones I signed up for?
You will also be added to a "River emergency" list for each river you signed up for. The "River emergency" alerts will be used for any flood-related emergency. If you receive a "River emergency" alert, please check your local news media, King County flood services, or call 206-296-8200 or 800-945-9263.
What does "River emergency" mean?
The "River emergency" alerts will be sent for emergency conditions that do not fall within a Phase 2, Phase 3, or Phase 4 declaration. Possible examples of a “River emergency” alert could include events such as levees being damaged or overtopped, a chemical spill into a river, etc. Because of the wide range of possible emergencies, the alerts themselves are not specific. If you receive a "River emergency" alert, you will need to consult other sources (e.g., news media or the Web) for more information.
An example of a "River emergency" alert:
How do I sign up for the "River emergency" alerts?
You are automatically signed up for emergency alerts for any rivers you sign up for. For example, if you sign up for Cedar River Phase 2, 3, or 4 you will also be added to the Cedar River Emergency alert list.
Do you issue alerts for other rivers or streams?
The Flood Alert System only issues alerts for six major rivers in King County: Cedar River, Green River, Issaquah Creek, South Fork Skykomish River, Tolt River, White River, and the Snoqualmie Basin. River gage data is available online for other river systems (e.g. Skykomish River and Raging River) at King County flood services.