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Technical Assistance and Capacity Building Support

Technical Assistance and Capacity Building Support

No-cost assistance and support for VSHSL-funded eligible small providers

This program is temporarily on hold. Please check back for updates. If you have questions, please contact VSHSL at VSHSL@kingcounty.gov.

The Veterans, Seniors and Human Services Levy (VSHSL) has partnered with a cohort of consultants to provide no-cost technical assistance and capacity building support to eligible small VSHSL-funded providers to strengthen the VSHSL-funded network of organizations by building their capacity and efficacy in serving our resilient communities.

Available assistance includes but is not limited to:

  • Human Resources
  • Volunteer Management – including volunteer recruitment and training, community engagement
  • Information Technology (IT)
  • Financial - including budgeting/fiscal/accounting systems
  • Strategic Planning - including policy analysis and design, system change/implementation, and community/client outreach
  • Management Coaching
  • Board Development
  • Fundraising/Fund development
  • Marketing/Communications
  • Data and Evaluation - including PME planning and CORE reporting
  • Social Justice and Racial Equity - including cultural competence
  • Mediation/Conflict Resolution

Eligibility

You must have fewer than 20 full-time equivalent staff and an annual operating budget of less than $4M at the time of application for VSHSL funding. If you are unsure, please contact Anne Masters, anne.masters@kingcounty.gov for assistance.

How it works:

  • Fill out a Technical Assistance/Capacity Building (TA/CB) request form. In the request form, please describe the challenges you are requesting assistance with, so we have enough information to match you with the appropriate consultant(s).
  • Requests made by the eligible VSHSL-funded small organizations will be received and reviewed by VSHSL team staff within 1-2 business days. 
  • Based on consultants’ subject matter expertise, organizations will be sent profiles of up to 2 consultants.  Organizations may have 30-minute discovery consultations with up to 2 consultants. The discovery consultation is meant for the organization to explain any challenges they have that would benefit from having a consultant, and goals they hope to achieve.  It is also the time when the organization will get an idea of how the consultant works, which will help in making a choice on which consultant to work with. 
  • Once the organization chooses which consultant they would like to work with, the consultant will estimate the length and expected hours to complete the project and share with the VSHSL team.  Once the project is approved, the consultant and organization begin the work.

Required survey

All organizations utilizing this service will receive a customer satisfaction survey at the end of each project. If you have any questions, please reach out to Anne.Masters@KingCounty.gov.

Technical Assistance/Capacity Building Consultants

Top 3 areas of expertise:

  • Accounting Systems
  • Human Resources
  • IT (network, hardware, software)

Additional areas of expertise:

  • Fundraising assistance, grant writing, fund development
  • CRM

Profile Statement:

Our passion is to amplify the strengths of nonprofits so people and communities flourish. Most organizations we serve have budgets below $1.5 million.  Each year:

  • 675 organizations use our consulting services or IT, HR, finance, or data systems subscription services
  • 60 organizations based in communities of color use one or more services
  • 500-1000 people participate in learning programs
  • 1700 organizations raise funds through GiveBIG, which is now a part of a year-round online giving program
  • Thousands benefit from our newsletters and online resources

Each organization has a unique mission, history, and culture. Our consultants listen and adapt services to the culture and needs of the organizations we serve. We have a multicultural staff, including people who speak Somali, Spanish, Mandarin, Arabic, and Amharic. 501 Commons employees provide services that challenge the marginalization, oppression, and implicit bias experienced by many people we serve. Our anti-oppression practice draws from the ADDRESSING model developed by Dr. Pamela Hays and the Agent-Target behavioral model developed by Dr. Leticia Nieto. This approach helps us operationalize an anti-racism focus each day.

Reference Statement:

“501 Commons’ quick response and dedication to quality and collaboration has helped us do our part in supporting essential workers and their families during this critical time.”  ~ Imagine Institute

“501 Commons has been an invaluable resource…especially in this time of upheaval. I especially appreciate that the HR guidance is tailored to our organization, our values, and who we want to be.” ~ Transportation Choices Coalition

Top 3 areas of expertise:

  • Management Coaching
  • Strategic Planning
  • Board Development

Additional areas of expertise:

  • Human Resources
  • Communications, marketing, website brand development
  • Volunteer recruitment, training and supports
  • Fundraising assistance, grant writing and fund development
  • Racial equity and building anti-racist systems
  • Metrics and evaluation
  • Data coaching

Profile Statement:

Our consortium of Verrenti Consulting and Crux Consulting shares a purpose to empower small, passionate organizations in fulfilling their missions. Our team offers a wide range of expertise to our partners, and we have collectively worked with hundreds of small organizations – with missions such as health, aging populations, financial stability, homelessness & housing, food access, community development, and LGBTQ issues – to build strong, resilient people, systems, and processes.

We bring a particular passion to small, grassroots organizations that are changing the communities throughout King County, working deeply in communities of color and immigrant/refugee communities, in urban centers as well as suburban and rural areas. Our team has fluent Spanish speakers, experienced in building strong relationships and conducting business in Spanish. Our work is deeply grounded in social justice, and our approach to every project is to center racial equity at each step and level. We have the ability to provide structure yet remain adaptable to support real time issues facing CBOs – Examples include: pivoting to virtual/digital services during COVID-19, scenario planning, focusing board activities on emerging priorities, sustaining a focus on racial equity and undoing white supremacy culture in a time of crisis, supporting staff remotely, and more.

Reference Statement:

"The team at Crux helped us turn the opportunity for four regional food banks to collaborate into a formal entity with an innovative governance structure, a self-sustaining business model, a strong staffing structure, and an energetic stakeholder working group.” ~ Food Lifeline / Feeding the Northwest 

Top 3 areas of expertise:

  • Strategic Planning
  • Communications, marketing, website brand development
  • Volunteer Recruitment, training and support

Additional areas of expertise:

  • Fundraising assistance, grant writing and fund development
  • Equity assessment
  • Equitable policy and systems implementation
  • Community assessment
  • Community engagement

Profile Statement:

Contacto (www.contactoconsulting.com) is a consulting firm that brings together people and organizations to foster equitable communities and belonging. We are committed to elevating community voices and centering Black, Indigenous and people of color. We bridge multiple sectors to cultivate connections between people and the places where they live, work, learn, and belong. Ours is community-centered consulting — “Nothing about me without me” is a guiding principle. For us, capacity building means honoring and shining a light on the strengths that organizations have. We have partnered with tens of organizations, from small agencies to community coalitions and large healthcare providers. They include the Healthy King County Coalition, Seattle Cancer Care Alliance, Horn of Africa Services (HOAS), and NAMI. Contacto is a King County certified small contractor and a Washington certified woman- and minority-owned business.

As the Owner and Community Consultant of Contacto, Victoria Garcia Tamayo (she/her) brings over 25 years of working in and with community. Before consulting, she had a varied career in the nonprofit and public sectors. She coproduced the Emmy award winning documentary “¡Sí Se Puede! Connecting Farmworker Communities.” Victoria received college degrees in community development, communications and journalism. She is a proud immigrant and a native Spanish speaker.        

Reference Statement:

"Victoria brings community expertise and personal grace to all aspects of her work. I have had the pleasure of working with Victoria through the Healthy King County Coalition and with the City of Seattle where she has provided guidance in the areas of health equity, community development, communications, and outreach. Her ability to anticipate the needs of a community and the best practices for organizations to develop their capacity as well as her thoughtful approach around technical assistance make her a skillful advisor as well as trusted partner." ~ SK

Top 3 areas of expertise:

  • Accounting Systems
  • Communications, marketing, brand development
  • Strategic Planning

Additional areas of expertise:

  • Human Resources
  • Management coaching
  • Board development
  • Policy design
  • Data Analysis
  • CRM
  • Evaluation planning
  • Media and visualization

Profile Statement:

Dream Investment Strategies is a client-centered management consulting firm, driven by a commitment to support communities of all backgrounds and creating innovative media solutions. We ensure our clients come first and are guided by our values: Integrity, Fairness, Respect, Accountability, Teamwork, Sustainability and Positive Engagement. As a management consulting firm led by first-generation business owners and diverse professionals, we integrate digital media expertise and personalized evaluation with the unique lived experience of our clients. Our client’s voice is the priority across all data management, media design, and consulting services. By highlighting your stories, we showcase the hidden parts people do not see and celebrate the resilience of non-traditional leaders. Collectively, we bring 20 years of experience across the sectors of engineering, public health, healthcare, social services, biotech, professional athletics, and visual media.

Jamaal Jones leads our media department using his astute marketing skills, talent for videography, and bachelor’s degree in communications. Mr. Jones’ versatile portfolio includes creating media platforms for candidates of color, and helping small businesses adapt to social distanced consumer outreach in a post-COVID world. Gabe Bell heads our data department, he uses his abilities in data visualization, process development, and project management to help organizations maintain data integrity, communicate successes, and improve efficiency. Mr. Bell's experience in the non-profit industry and his graduate education has given him the insight to be an effective community leader and consultant. Our team of co-consultants is led by Sai Samineni. She infuses her engineering background and experience as a community leader to create capacity building solutions that go beyond the numbers.

Reference Statement:

"Creating a non-profit organization feels like a labor of love. From the paperwork and staffing growing pains along the way to actually birthing your vision, it takes a village to raise a child and that is the way that Ms. Samineni assisted my organization. Dream Investment Strategies Inc ensured that as a nascent organization, we had the critical tools I needed as an ED, that once seemed out of reach prior to their assessment and implementation of models, which will most certainly create change in my community for generations to come." ~ Federal Way Executive Director

Top 3 areas of expertise:

  • Management Coaching
  • Strategic Planning
  • Board Development

Additional areas of expertise:

  • Volunteer recruitment, training and supports
  • Fundraising assistance, grant writing and fund development

Profile Statement:

“If you have come here to help me, you are wasting your time. But if you have come because your liberation is bound up with mine, then let us work together.” ~ Aboriginal Activists Group, Queensland, 1970s

As Keep the Change Consulting, I have provided consulting, coaching, and writing services to nonprofit, community, educational, coalitions, and government organizations since 1996. This quote expresses my consulting philosophy that I work with fellow humans with humility and mutual respect towards a goal of mutual liberation.   

I approach new clients through a solution-focused framework built on the client’s resilience, strength, stories, and endurance. Each client requires a distinct process and a customized approach. A good solution “naturally” fits the client’s workplace culture while resolving the issues that led to the consultation.

My clients include: Central Area Senior Center, African Diaspora Senior Hub, Nonprofit Assistance Center, POCAAN, Lifelong AIDS Alliance, East African Community Services, Best Start for Kids, Statewide Capacity Collaborative, UW-Community Infant Mortality Prevention Project, Equal Opportunity Schools, and Healthy Generations.

I speak and write fluent English. I have worked with live interpretation. I also have used online tools to create a draft rough translation of documents for editing by fluent translators.

Reference Statement:

“I just got back into the office today and, much to my extreme pleasure, I found a copy of EACS' Annual Report. I can not express how pleased I am with this beautiful marketing, public relations, and community accountability document. This is a job well done. I am so pleased and even more pleased that NAC could work with EACS to reach this level of organizational capacity.” ~ Nonprofit Assistance Center, regarding work with East African Community Services

Top 3 areas of expertise:

  • Management Coaching
  • IT (Network, hardware, software)
  • Fundraising assistance, grant writing, fund development

Additional areas of expertise:

  • Strategic Planning
  • Communications, marketing, brand development
  • Understand and interpret financial reports, build budgets

Profile Statement:

The RHL Consulting team— Betsey, Jing, Mamadou, Roxanne, and Sandra— is honored and privileged to work with community-based organizations throughout King County. The work of these organizations and the people they serve matter greatly—and so do these organizations.

We are hands-on consultants dedicated to helping your organization find the ideas, the solutions, and the aha’s that bring your vision alive in meaningful and culturally sensitive ways. Collectively, we have helped more than 100 organizations build infrastructure and become stronger for their communities. We take a “head and heart” approach to supporting you in achieving your goals. We are strategic and innovative thinkers. We are compassionate listeners. We ask good questions. We’ll meet you where you’re at—not where we think you should be. We are fierce about race equity. We respect your challenges and your culture.

We also believe that while we are experts in our fields, organizations are the experts on their communities. This is why you’ll find us working alongside you—not leading you. We will carefully listen to your stories and experiences, along with your needs and desires, so that we can help you best serve your community—your fathers and mothers, brothers and sisters, elders, and neighbors.

Reference Statement:

“I cannot thank you enough for your patience, kindness, and experience.  I learned a lot from the both of you … you’re both superheroes in my book!” ~ King County grant applicant 

Top 3 areas of expertise:

  • Strategic Planning
  • Equity Assessment and Planning
  • Quantitative and Qualitative Research

Additional areas of expertise:

  • Grant writing
  • Cultural competence (including senior services)
  • Community based planning and engagement
  • Policy analysis and system change

Profile Statement:

Tu Consulting aims to empower people, build effective organizations, and foster strong communities. We work with non-profit and grassroots organizations, local communities, and the public sector, guided by three principles:

 

Integrity. We bring integrity to every facet of the work, from upholding the objectivity of research, to our commitment to social values, to “running the business” with a conscience.

Results. We offer lasting results that empower clients to achieve their goals.

Value. We provide high-quality services cost-effectively because we believe this is an important part of serving the common good.

 

Our approach integrates five core elements:

1. Values. Progressive values form the bedrock of all that we do.

2. Equity. Recognizing historic and contemporary inequities for certain communities means intentionally integrating equity principles throughout our work.

3. Cultural Relevance. We meet people and organizations where they're at. This means in their language, and in ways sensitive to their culture, background and experiences.

4. Robust Research. This is essential for informed analysis, responsive strategies, empowered activism and lasting change.

5. Strategic Thinking. This infuses all facets of our practice, whether in synthesizing research, forming programs, crafting policies or building organizations that produce desired results.

Reference Statement:

“I started working with Trang when I began my role as the Senior Director of the Port of Seattle’s Office of Equity, Diversity and Inclusion. Trang worked closely with me to help develop strategies and a plan for this first ever office at the Port of Seattle. She was instrumental in meeting, along with me, with many employees at the Port and multiple community groups and pulling the most critical threads of priorities from all of these conversations to include in the strategic plan. Trang’s commitment to equity and tackling the deep and complex layers of information has been instrumental in pulling together this comprehensive plan for the Port’s Office of Equity. I have worked with a lot of competent people in my years of leading large high profile organizations and Trang’s superb analytical skills, writing, commitment, and consistent delivery make her stand out as one of the best advisors I have worked with. I seek Trang’s advice often and I find that she applies her strategic thinking in identifying solutions forward.~ Port of Seattle

This Technical Assistance and Capacity Supports Program covers consultant services only. If you need critical assets for your organization, such as tools that would improve your internal processes, please reach out to your VSHSL program manager to discuss your needs and program budget.

 

 
Contact Us
 

Phone 206-263-9105

 

TTY Relay: 711

 

Fax: 206-296-5260

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