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On-demand, point-to-point pilot service in Sammamish and the Juanita area for the same cost as a bus ride.

Community Ride is your connection to shopping, appointments, transit, recreation, school, social events and more. We’ll also connect you to a bus and get to destinations beyond your neighborhood and back home.

Download the Community Ride On-Demand app

We’re ready for you with enhanced health and safety measures.

What is Community Ride?

Community Ride is your connection to shopping, appointments, transit, recreation, school, social events, and transit. Rather than traveling along a fixed bus route, Community Ride offers on-demand, point-to-point transportation within your neighborhood’s service area.

A Community Ride can begin and end anywhere within a designated service area during operating hours. Find out more about service areas and hours by selecting your community below!

This is one of many On-Demand Services we are piloting to learn how we can serve you better—please let us know how it’s working for you!

Service hours & map

Juanita Area Community Ride

Community Ride service is available in Kenmore, North Kirkland, and Downtown Bothell. Get a ride Monday-Friday from 7 AM to 7 PM.

Sammamish Community Ride

Community Ride service is available in the Klahanie, Sunny Hills, Providence Point, and Sammamish Highlands neighborhoods. Get a ride Monday-Friday 7 AM to 6 PM and Saturday 9 AM to 6 PM.

How to ride

Book your ride

  • Download the Community Ride app*
  • Select your pick-up and drop-off location within your service area (a short walk may be required)
  • Select if you need any mobility assistance and if other passengers are riding with you
  • Check if the estimated pick-up and drop-off times work for your schedule.
  • Book your trip and catch your ride.

*A ride may also be booked by calling 1-855-233-6043. Operators can assist you with all aspects of booking a ride through this number. Translation is available over the phone.

Pay for your ride

Community Ride costs the same as a standard bus ride. Pay your fare using an ORCA card, cash, valid paper transfer, or Transit Go mobile ticket. Transfers to other Metro services are included with a fare paid on Community Ride.

Adults (19 and older) $2.75

Youth (6-18 yrs) $1.50

ORCA LIFT Cardholders
(Income qualified) $1.50

RRFP cardholders
(registered seniors, Medicare, disabled) $1.00

Payment options
  • ORCA card: Using an ORCA card lets you transfer fares between Community Ride and other regional transit (Metro, Sound Transit, etc.).
  • Transit Go Ticket: Transit GO Ticket is accepted (select “bus” as the mode of travel) and lets you transfer fares between Community Ride and other regional transit (Metro, Sound Transit, etc.).
  • Cash: Exact fare required. Paper transfers available for connecting to other Metro buses. Paper transfers received on King County Metro buses and Community Ride are not accepted on Sound Transit buses.

Health & safety

King County Metro is committed to your health on Metro services, including Community Ride. The following changes to the Community Ride service have been made to help prevent the spread of COVID-19:

Community Ride vehicles have a health partition between the driver and passengers.

Both the driver and passengers are required to wear face coverings or masks if they are able.

Drivers are provided with EPA-approved disinfecting products to wipe down the vehicle throughout their shift and vehicles are sanitized daily.

Accessibility

King County Metro aims to deliver a service that is accessible to all. Please reach out to us with your suggestions to further increase access.

Mobility Devices

All Community Ride vehicles are wheelchair accessible. Let us know what you need by selecting from the options provided under “Add Mobility Aid” when you are booking your trip. For more information about accessible service and bus-acceptable wheelchair/scooter specifications, call (206) 553-3000.

Bikes

Community Rides are equipped with bike racks—the same bike racks you see on Metro buses. The rack is easy to use and offered at no additional cost to the rider. Learn how to use the bike rack.

Transit connections

Get to destinations throughout King County using the transit services at any of the Park & Ride or Transit Centers listed below, or from another transit stop in your Community Ride service area.

Juanita Area

Park & Ride or Transit Center Metro Routes Sound Transit Routes
Bothell Park & Ride 239, 312*, 342*, 372 522, 535
Brickyard Park & Ride 231, 237*, 239, 257, 311, 342* 532, 535
Kenmore Park & Ride 225, 309, 312*, 331, 342*, 372 522
Kingsgate Park & Ride 225,239, 252*, 255, 257, 930 N/A
Totem Lake Transit Center 225, 239, 252*, 255, DART 930 532, 535

Sammamish

Park & Ride or Transit Center Metro Routes Sound Transit Routes
South Sammamish Park & Ride 216*, 219*, 269 544
Issaquah Highlands Park & Ride 200*, 216*, 218, 219*, 269 554, 555, 556

*Service is suspended as part of the temporary reduced service network due to the COVID-19 pandemic.

Frequently asked questions

No, rides can only be requested on-demand through the app or by phone. Plan ahead and check the estimated time of arrival (ETA) when you look to book your ride. The Community Ride vehicle(s) may be in use and need time to arrive at your pick-up location.

If Community Ride is experiencing high demand that exceeds vehicle capacity, your initial request may be declined, but please try again in a few moments. Once other riders have completed their trips, your request should be accepted.

The Community Ride Vehicle may not be able to safely maneuver into every chosen stop. Please check the app to see where the vehicle was able to safely stop for drop-off/pickup.

If demand for the service is high, and Community Ride cannot accommodate your request you may see a denial. You will also see a denial if you are outside the service area and/or service time span. Please continue to try again within the boundaries and time span, when the vehicle has capacity, it will accept the trip.

At this time, this service is only being piloted in these two areas.

At the moment there is no penalty for cancelling your ride, but please avoid doing so unless completely necessary. A trip cancelation can cause unnecessary delays for your fellow riders.

Children are welcome on Community Ride! Please note that all children, regardless of age, must be identified as an additional passenger when booking your ride. This requirement is due to limits on how many passengers can fit in a Community Ride vehicle.


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