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Accounting contacts

Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.

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Customer Support

We appreciate your participation in our commuter van program! Please call us if you need assistance—our phones are staffed Monday-Friday, 8am-5pm. For emergencies after hours, weekends or holidays, your call will be patched into our answering service.

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Maintenance contacts

Fender bender, damage or issue with your van? Call your maintenance representative.

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Maintenance garages

Below are contracted King County Metro commuter van maintenance and repair garages. Please check with your Maintenance Rideshare Services Representative (MRSR) at 206-625-4500 to confirm which garage your van is assigned to.

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Note: These are contracted facilities for King County Metro's express purposes and use or listing of these facilities does not imply any type of recommendation.

Metro Vanpool program fare schedules

Effective 10-1-19

What's included in your monthly fares?

Fuel, maintenance, insurance, 24-hour Emergency Roadside Assistance, Guaranteed Ride Home and toll-free roadways!

Questions? If you have fare-related questions, or need assistance calculating your fares, please have your van's bookkeeper contact your assigned Accounting Rideshare Service Rep. For recruiting questions or other support, contact King County's Commuter Van Program via email.

Please note: Fares resumed Oct. 1, 2020. Groups who are parked and not commuting may not drive the van, are not allowed personal use, excess miles and/or driver bonus miles at any time. Any driving must be for commute purposes and is charged at the full monthly rate.

Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.

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Contact us

Local Calls: 206-625-4500
WA Relay: 711
Fax: 206-684-2166

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Mailing Address:
Rideshare Operations
KSC-TR-0812
201 S Jackson St
Seattle, WA 98104-0770