Performance Reporting

Accountability Center

Category	Title	Type
All Areas	Key Data: 10-Year Summary	Annual
Customer Service	Overall Rider Satisfaction	Annual
Financial	Transit Operating Cost Per Vehicle Hour	Annual
Financial	Transit Operating Cost Per Boarding	Annual
Financial	Commuter Van Cost Per Boarding	Annual
Financial	Paratransit Cost Per Boarding	Annual
Financial	Metro Bus Farebox Recovery	Annual
Ridership	Metro Ridership	Annual
Ridership	Commuter Van Boardings	Annual
Ridership	Paratransit Boardings	Annual
Service Provided	Vehicle Hours Operated	Annual
Service Provided	Vehicle Miles Operated	Annual
Service Provided	Access Vehicle Hours	Annual
Financial	Transit Fare Revenue (Cumulative)	Monthly
Financial	Sales Tax Revenue (Cumulative)	Monthly
Productivity	Access Passengers Per Hour	Monthly
Productivity	Transit Boardings Per Vehicle Hour	Monthly
Productivity	Transit Boardings Per Vehicle Mile	Monthly
Ridership	Average Weekday Transit Boardings	Monthly
Ridership	Total Weekday RapidRide Boardings	Monthly
Ridership	Monthly Commuter Van Boardings	Monthly
Ridership	Monthly Access Boardings	Monthly
Safety and Security	Accidents per Million Miles	Monthly
Safety and Security	Preventable Accidents per Million Miles	Monthly
Safety and Security	Assaults On Transit Operators	Monthly
Service Quality	Bus On-Time Performance, Weekday	Monthly
Service Quality	RapidRide On-Time Performance, Weekday	Monthly
Service Quality	Access On-Time Performance	Monthly
Service Quality	Complaints Per Million Boardings	Monthly
Service Quality	Vehicle Miles Between Trouble Calls	Monthly