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Evie Lewis-McNeil

Evie earned her Bachelor's in Social Welfare from the University of Washington, and spent time before graduate school working at an LGBTQIA+ health center in Boston with the HIV+ community. She earned her Master's in Social Service Administration from the University of Chicago, and continued her career working with the LGBTQIA+ community as a mental health therapist. Evie has spent her social work career working with people who have experienced trauma - both individual and systemic - and is committed to addressing the impacts of trauma on individuals and communities. 

When she's not at work, Evie can be found biking around the city, jumping into Lake Washington, running through Interlaken Park, searching for new vegetarian recipes, and scavenging flowers to make art with.



Katrina Ryan 

Katrina comes to DHR from Jail Health Services where she has been serving as a Court Clinician for the Therapeutic Alternative Courts. She is passionate about supporting an inclusive workforce and is an advocate for social justice. Prior to her time as a Court Clinician, she has worked for non-profit behavioral health agencies, juvenile detention programs and led psycho-education groups for private practice providers. She has her master’s degree in clinical Mental Health and her bachelor’s degree in Criminal Justice.

Raised in Colorado, Katrina is an avid outdoor enthusiast. In her spare time, you can find her backpacking, skiing, rock climbing, and exploring all that the PNW has to offer. After spending the last five years in Washington she is looking forward to her continued explorations.


Tierra Lovelace

Tierra graduated from Seattle University with a Masters in Social Work and entered the non-profit sector while working to become a fully licensed social worker. As a clinician, Tierra has found joy in joining with others on their journeys of healing and self-discovery. Through this experience, Tierra has learned the importance of balancing caring for self and family while also showing up in an intentional way to disrupt the unjust system we live in.

In her off time, Tierra enjoys spending time with family, getting lost in a good book, playing VR and catching up with friends.


Mary Norman

Mary sees EAP as a respectful space where everyone can feel welcome and safe. As a King County Employee Assistance Counselor, Mary provides confidential counseling, consultation and resources for employees and supervisors. As an EAP professional, she also helps manage sensitive workplace issues, conducts trainings and education to help employees gain skills and tools to support themselves both in the workplace and at home.

Previously clinical director and program manager for WorkLife Hawai’i, she provided EAP support for employees statewide at all levels across multiple industries and institutions including EAP services for state and local governments. Her other experiences include small business ownership, and non-profit work focused on community improvement and sustainability.

  • Mary received her Master’s degree in community mental health counseling from Missouri State University and is a Licensed Mental Health Counselor Associate (LMHCA)
  • She is qualified to perform DOT Substance Abuse Professional Services (DOT-SAP)
  • She is a Certified Employee Assistance Professional (CEAP) as credentialed by the Employee Assistance Professionals Association

Heather Steffensen 

Heather Steffensen came to King County in September 2016 from the Tulalip Gaming Organization. She is a transplant, coming to Seattle from Wisconsin over 10 years ago. She enjoys working with employees to find solutions that work for the employee and meet King County’s needs.

When not working she loves to bake, craft, quilt, sew, watch her son play hockey and watch movies with her husband and son and their dogs.

  • Heather received her Master’s degree in Counseling Psychology through Northwest University and she is a Licensed Mental Health Counselor (LMHC).

  • She is qualified to perform DOT Substance Abuse Professional (SAP) services to King County Metro Operators and she assists with Reasonable Suspicion Training. 

  • She has received her Certified Employee Assistance Professional (CEAP) certification from the International Employee Assistance Professionals Association (EAPA).


Penelope is a case management software that helps EAP providers increase efficiency and improve communication. It is often referenced by name and is useful for new clients to the EAP program. If you come across an issue filing out an online form through Penelope, contact the EAP provider who sent you the form for assistance.


For support or information, please call the King County Employee Assistance Program at 206-263-8733 or email