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For questions or enrollment assistance by phone, please call us at 800-756-5437

If you would like to have ORCA to Go, Metro’s mobile customer service, at your location or special event, please complete an online request form to get started.

Get where you need to go.
Pay a lot less to get there.

Now there's a more affordable way to get to work, school, shopping, day care or anywhere else you need to go. It's ORCA LIFT, a new, reduced transit fare that can help you get more out of your public transportation system. ORCA LIFT cards can be used for Metro buses for only $1.50 per trip, any time of the day.

Learn more from Metro's main ORCA LIFT website.

Once you qualify for the ORCA LIFT program, you'll receive an ORCA LIFT card registered to your name, with the same features every ORCA card has. You can load an E-purse value on your card to pay for trips one at a time, or load a discounted monthly pass that lets you take unlimited trips for an entire month. But what makes ORCA LIFT special is you have all the power and convenience of the ORCA card system at a fraction of the cost.

With the ORCA LIFT card, income-qualified riders can save up to 50 percent or more on:

  • Metro Transit buses
  • Kitsap Transit buses
  • Sound Transit Link light rail
  • Sound Transit Regional Express buses
  • Sounder Trains
  • King County Water Taxi
  • Seattle Streetcar

What to bring to verify your income:

  • If you already are enrolled in Washington Healthplanfinder, Apple Health, Washington Basic Food (EBT) or TANF, the enrollment expert can confirm your eligibility.
  • If you are in another defined benefits program, bring a letter or statement confirming that you're enrolled.
  • Paystubs for the last 30 days, tax returns (for self-employed only) and other documents can be used to verify your income.
  • You may also need to provide proof of household size.
  • See additional details from Metro
Is it time to renew your ORCA LIFT Card?
Check the date on the back of your card to see when the discounted fare expires. You can renew online or in person at the locations listed below. If you need assistance, call us at 800-756-5437.

To qualify, a person's gross household income (before taxes are taken out) must be no more than 200 percent of the federal poverty level as established by the U.S. Health and Human Services Department as indicated in the table at right

Assistance provided by Public Health outreach workers and community-based partner agencies who also can help with health insurance and other programs.

To replace lost, stolen or damaged LIFT Cards, contact Metro Customer Service at 206-553-3000.

200% of federal poverty level

Family size
Monthly
1
$2,081
2
$2,818
3
$3,555
4
$4,291
5
$5,028
6
$5,765
7
$6,501
8
$7,237

Enroll for health insurance and ORCA LIFT cards at multiple locations around King County

If applying for health insurance, you will need to know your birth date, social security number, and annual income before taxes and deductions. Legal immigrants will need to supply a passport, alien, or other immigration numbers.

Street address is linked to a map of that location:

Crossroads Shopping Center
15600 NE 8th St, Bellevue, WA 98008

  • Mondays, 10:00 am to 1:00 pm

East King Community Service Office (CSO)
805 156th Ave NE, Bellevue, WA 98007

  • Tuesdays and Thursdays, 10:00 am to 2:30 pm

Eastgate Public Health Center
14350 SE Eastgate Way, Bellevue, WA 98007

  • Monday, Tuesday, Thursday, Friday at 8:00 am to 5:00 pm
  • Wednesdays at 9:00 am to 6:00 pm (except first Wednesday of the month, time is 10:30 am to 6:00 pm)

Northshore Public Health Center at Totem Lake
13030 121st Way NE, Suite 202, Kirkland, WA 98034

  • Monday, Tuesday, Wednesday and Friday, 8:00 am to 5:00 pm (closed for lunch from 12:00 pm to 1:00 pm)

Redmond Library
15990 NE 85th St, Redmond, WA 98052
  • 2nd and 4th Wednesdays of the month, 1:30 pm to 3:30 pm

Sammamish Farmers Market at City Hall
801 228th Ave SE, Sammamish, WA 98074
  • Wednesday, May 22, 2019, 11:00 am to 9:00 pm

Snoqualmie Railroad Days
NW Railroad Museum & Downtown Snoqualmie
38625 SE King St, Snoqualmie, WA 98065
  • Saturday, August 17, 2019, 8:00 am to 7:00 pm
  • Sunday, August 18, 2019, 9:00 am to 4:00 pm

Together Center
16225 NE 87th St, Suite #A-8, Redmond, WA 98052
  • 2nd and 4th Wednesdays of the month, 10:00 am to 1:00 pm

Street address is linked to a map of that location:

Celebrate Shoreline Festival
Cromwell Park
18030 Meridian Ave N, Shoreline, WA 98133

  • Saturday, August 17, 2019, 12:00 pm to 6:00 pm

Hopelink Shoreline
17837 Aurora Ave N, Shoreline, WA 98133

  • Tuesdays, 9:00 am to 4:30 pm (closed 1:30-2:30 pm for lunch)

Northshore Fire Department
Open House and Pancake Breakfast
7220 NE 181st St, Kenmore, WA 98028

  • Saturday, June 22, 2019, 9:00 am to 12:00 pm

Shoreline Back to School Fair
North City Building
816 NE 190th St, Shoreline, WA 98155

  • Saturday, August 24, 2019, 12:30 am to 4:00 pm

Street address is linked to a map of that location:

Algona Family Fun Days
Algona Park
402 Warde St, Algona, WA 98001

  • Friday, August 2, 2019, 5:00 pm to 9:00 pm
  • Saturday, August 3, 2019, 9:00 am to 6:00 pm

Auburn Kids Day
Les Gove Park
910 9th St SE, Auburn, WA 98002

  • Friday, June 21, 2019, 8:00 am to 4:00 pm

Auburn Public Health Center
901 Auburn Way N, Suite A, Auburn, WA 98002
Enter parking lot on 9th St. NE

  • Monday - Friday, 9:00 am to 4:45 pm

Birch Creek Public Health Center
13111 SE 274th St, Kent, WA 98030

  • Mondays, 1:00 pm to 4:00 pm
  • Wednesdays, 1:30 pm to 4:00 pm

Burien Community Center
Manhattan Room
14700 6th Ave SW, Burien, WA 98166

  • Mondays, 10:00 am to 12:00 pm

Burien Strawberry Days
Burien Town Square Park
480 SW 152nd St, Burien, WA 98166

  • Saturday, June 15, 2019, 10:00 am to 8:00 pm
  • Sunday, June 16, 2019, 10:00 am to 4:00 pm

Children's Home Society
212 5th Ave. S, Kent, WA 98032
  • Mondays, 8:00 am to 11:30 pm
  • Thursdays and Fridays, 8:00 am to 4:30 pm

Enumclaw Plateau Ministries
1806 Cole St, Enumclaw, WA 98022

  • Wednesdays, 9:00 am to 11:00 am

Federal Way Community Services Office (CSO)
616 S. 348th St, Federal Way, WA 98003
  • Tuesdays, 10:00 am to 12:00 pm

Federal Way Public Health Center
33431 13th Place S, Federal Way, WA 98003
  • Monday, Tuesday, Thursday and Friday, 9:00 am to 12:30 pm (closed for lunch 12:30-2:00 pm daily); 2:00 pm to 4:00 pm

Federal Way Walk-in at Federal Way Public Health
33431 13th Place S, Federal Way, WA 98003
  • Tuesday - Friday, 9:30 am to 4:00 pm (closed for lunch 12:00-1:00 pm)
  • Thursdays, 1:00 pm to 4:00 pm

Global to Local
Village at Angle Lake
4040 S. 188th St., SeaTac WA 98188

  • Monday - Friday, 9:00 am to 5:00 pm
  • Call Connection Desk at 206-816-3243 or 206-816-3266

Health Insurance Enrollment Center-Federal Way
1640 S. 318th Pl, Suite B, Federal Way, WA 98003

  • Monday - Thursday, 8:30 am to 5:00 pm
  • Fridays: Closed
  • 2nd and 4th Saturdays of the month, 10:00 am to 1:00 pm

Orca to Go services will be available the 2nd Monday of each month from 10:00 am to 2:00 pm. Services include:

  • New card sales
  • Add e-purse value
  • ORCA Monthly Pass sales
  • Regional reduced fair permits (Senior/disabled cards)
  • Report lost cards or change of address

Kent Community Service Office (CSO)
1313 W Meeker St #100, Kent, WA 98032

  • Wednesdays, 9:00 am to 12:00 pm

Kent Cornucopia Days
207 W Meeker St, Kent, WA 98032

  • Friday, July 12, 2019, 10:00 am to 8:00 pm
  • Saturday, July 13, 2019, 10:00 am to 8:00 pm
  • Sunday, July 14, 2019, 10:00 am to 5:00 pm

Kent International Festival
ShoWare Center
625 W James St, Kent, WA 98032

  • Saturday, May 18, 2019, 10:00 am to 5:00 pm

Kent Public Health Center
Kent Hill Plaza Shopping Center
25742 104th Ave SE, Kent, WA 98030

  • Monday - Friday, 9:00 am to 12:30 pm and 2:00 pm to 5:30 pm (closed from 12:30 to 2:00 pm for lunch)

Renton Community Service Office (CSO)
500 SW 7th St, Suite B, Renton, WA 98057

  • Every Thursday, 9:30 am to 1:00 pm

Renton Public Health Center
3201 NE 7th St, Renton, WA 98056
  • Monday-Friday, 8:30 am to 12:00 pm (closed 12:00 pm to 1:00 pm) and 1:00 pm to 4:00 pm

Renton River Days
Liberty Park
1055 S. Grady Way, Renton, WA 98057
  • Friday, July 26, 2019, 11:00 am to 8:00 pm
  • Saturday, July 27, 2019, 11:00 am to 8:00 pm
  • Sunday, July 28, 2019, 11:00 am to 6:00 pm

Sea-Tac Back-to-School Resource Fair
Valley Ridge Park
4644 S 188th St, SeaTac, WA 98188
  • Thursday, August 15, 2019, 8:00 am to 2:00 pm

Vashon Food Bank
10030 SW 210th St, Vashon, WA 98070

  • Every 3rd Wednesday of the month, 11:00 am to 12:30 pm

Vashon Library
17210 Vashon Hwy SW, Vashon, WA 98070

  • Every 3rd Wednesday of the month, 1:00 pm to 3:00 pm

White Center Community Service Office (CSO)
9650 15th Ave SW, Seattle, WA 98106

  • Mondays, 9:30 am to 4:00 pm
  • Every Friday, 10:30 am to 2:00 pm

Street address is linked to a map of that location:

Ballard Seafood Fest
5345 Ballard Ave NW, Seattle, WA 98107

  • Saturday and Sunday, July 13-14, 2019, 9:00 am to 7:00 pm

Bite of Seattle at Seattle Center
305 Harrison St, Seattle, WA 98109

  • Friday, July 19, 2019, 11:00 am to 9:00 pm
  • Saturday, July 20, 2019, 11:00 am to 9:00 pm
  • Sunday, July 21, 2019, 11:00 am to 8:00 pm

Columbia Public Health Center
4400 37th Ave S, Seattle, WA 98118

  • Monday - Friday, 8:30 am to 4:30 pm (closed from 12:30 pm to 1:30 pm daily)

Compass Housing Alliance
77 S Washington St, Seattle, WA 98104

  • 2nd Monday of each month, 9:30 am to 1:30 pm

Downtown Public Health Center
2124 4th Ave., Seattle, WA 98121

  • Monday - Friday, 8:00 am to 5:00 pm

Gay City
Located in the back of Kaladi Brothers Coffee

517 E. Pike St., Seattle, WA 98122

  • Weekdays by appointment only; please email orca@gaycity.org or call 206-323-LGBT (206-323-5428)

Market Commons at Pike Place Market
1901 Western Ave, Suite 100, Seattle, WA 98101
(Located at the SE corner of the new Marketfront)
  • Every 1st and 3rd Monday of the month, 11:00 am to 3:45 pm

Meridian Center for Health
10521 Meridian Ave N, Seattle, WA 98133
  • Monday - Friday, 8:00 am to 11:30 am and 1:00 pm to 4:30 pm (closed for lunch from 11:30 am to 1:00 pm)

Metro Seattle Office
Located next to Metro's Customer Service office on Jackson
201 S. Jackson, Seattle, WA 98104
  • Monday-Thursday, 8:30 am to 4:30 pm
  • Friday: Closed
  • 1st, 3rd and 5th Saturday of each month, 10:00 am to 1:00 pm
  • Assistance available in English and Spanish

Millionaire Club Charity
2515 Western Ave, Seattle, WA 98121
  • Every first Wednesday of the month, 11:00 am to 1:00 pm

Peace-N-Hood Job Fair
White Center Community Center
1321 SW 102nd St, Seattle, WA 98146
  • Friday, June 7, 2019, 2:30 pm to 5:00 pm

PrideFest Capitol Hill
Bobby Morris Park
1647 11th Ave, Seattle, WA 98122
  • Saturday, June 29, 2019, 9:00 am to 7:00 pm

PrideFest Seattle Center
305 Harrison St, Seattle, WA 98109
  • Sunday, June 30, 2019, 9:00 am to 8:00 pm

Seattle Municipal Court
Court Resource Center, 2nd Floor
600 5th Ave, Seattle, WA 98104

  • Tuesdays and Wednesdays, 9:00 am to 12:00 pm

Skyway Library
12601 76th Ave S, Seattle, WA 98178

  • Every 2nd Monday of the month, 5:00 pm to 7:00 pm

University District Street Fair
University Way from NE 42nd St to NE 52nd

  • Saturday, May 18, 2019, 10:00 am to 7:00 pm
  • Sunday, May 19, 2019, 10:00 am to 6:00 pm

White Center Community Service Office (CSO)
9650 15th Ave SW, Seattle, WA 98106

  • Mondays, 9:30 am to 4:00 pm
  • Every Friday, 10:00 am to 2:00 pm

White Center Public Health Center
9934 8th Ave SW, Seattle, WA 98106
Apply for ORCA LIFT cards and enroll in health insurance at colleges and technical institutes. Enrollment locations are open to students and the general public to enroll in LIFT.

Bellevue College
B-Building, Rm 255
3000 Landerholm Cir SE, Bellevue, WA 98007

  • Mondays, 8:00 am to 4:00 pm
  • Tuesdays, 8:00 am to 12:00 pm
  • Wednesdays, 8:00 am to 4:00 pm
  • Thursdays, 8:00 am to 12:00 pm

Green River College
Student Affairs Building (see campus map)
12401 SE 320th St., Auburn, WA 98092

  • Mondays, Tuesdays and Wednesdays, 8:00 am to 4:00 pm

Highline College

  • Food Services, Building 1
    2401 S. 240th St., Des Moines, WA 98198
    • Mondays, 8:00 am to 4:00 pm
    • Tuesdays, 8:00 am to 4:00 pm
    • Wednesdays, 9:00 am to 5:00 pm
    • Thursdays, 8:00 am to 12:00 pm

  • Food Services, Building 8
    2401 S. 240th St., Des Moines, WA 98198
    • Wednesdays, 10:00 am to 2:00 pm

North Seattle College
Opportunity Center for Employment
9600 College Way N, Seattle, WA 98103
  • Tuesdays and Wednesdays, 9:00 am to 3:00 pm
    No health insurance enrollment during these dates. Applications for ORCA LIFT cards only.
  • Thursdays, 8:00 am to 4:30 pm (closed for lunch from 1-2 pm)

Renton Technical College
3000 NE 4th St, Renton, WA 98056

  • Every third Thursday of the month, 10:30 am to 1:30 pm

Seattle Central College
Broadway Edison Building (BE), Main
3rd floor, Rm. 3215
1701 Broadway Seattle, WA 98122

  • Thursdays, 9:00 am to 12:00 pm

Shoreline College
HUB, 1st Floor
16101 Greenwood Ave N, Shoreline, WA 98133

  • Mondays, 8:00 am to 12:00 pm
  • Tuesdays, 8:00 am to 4:00 pm
  • Wednesdays, 8:00 am to 4:00 pm
  • Thursdays, 8:00 am to 12:00 pm

South Seattle College
Worksource Office, Robert Smith Bldg, Rm. RSB 79
6000 16th Ave, Seattle, WA 98106

  • Monday - Wednesday, 8:00 am to 4:00 pm

UW Bothell/Cascade College
Activities and Recreation Center (ARC)
18115 Campus Way NE, Bothell, WA 98011

  • Mondays: 8:00 am to 4:00 pm
  • Tuesdays, 8:00 am to 4:00 pm
  • Wednesdays, 9:00 am to 5:00 pm
  • NOTE: This location is open to students

Street address is linked to a map of that location:

Tacoma Community College
Building 7, Career Center

6501 S 19th St, Tacoma, WA 98466

Health care enrollment not offered at this location. Apply for an ORCA LIFT card only.

  • Thursdays, 10:00 am to 4:00 pm
  • Schedule is subject to change with school calendar. Call 206-960-1582 to confirm hours.
Apply for ORCA LIFT cards only (no health insurance enrollment) at regional locations

Street address is linked to a map of that location:

Bellevue Hopelink
14812 Main St, Bellevue, WA 98007

  • Every fourth Tuesday of the month, 3:30 pm to 6:30 pm
  • Note: The schedule is subject to change with the Food Bank calendar. Call 206-445-5392 to confirm hours.

Burien Community Center
Manhattan Room
14700 6th Ave SW, Burien, WA 98166

  • Mondays, 10:00 am to 12:00 pm

Catholic Community Services
Randolph Family and Learning Center

101 23rd Ave S, Seattle, WA 98144

  • Monday and Thursday, 10:00 am to 4:00 pm

Metro Seattle Office
Located next to Metro's Customer Service office on Jackson
201 S. Jackson, Seattle, WA 98104
  • Monday-Thursday, 8:30 am to 4:30 pm
  • Friday: Closed
  • 1st, 3rd and 5th Saturday of each month, 10:00 am to 1:00 pm
  • Assistance available in English and Spanish

Redmond Hopelink
8990 154th Ave NE, Redmond, WA 98052

  • Every first Wednesday of the month, 4:30 pm to 6:45 pm
  • Note: The schedule is subject to change with the Food Bank calendar. Call 206-445-5392 to confirm hours.

Shoreline Hopelink
17837 Aurora Ave N, Shoreline, WA 98133

  • Tuesdays, 9:00 am to 4:30 pm (closed 1:30-2:30 pm for lunch)

Community Health Care's Hilltop Regional Health Center
1204 MLK Jr. Way, Tacoma, WA 98405

  • Monday-Friday, 8:30 am to 4:30 pm (closed between 12:00 pm to 1:00 pm)
  • NOTE: By appointment only by calling 253-597-3818. Ask to see a Navigator.

Eastside Community Health Clinic
1708 E. 44th St, Tacoma, WA 98404

  • Monday-Friday, 8:30 am to 4:30 pm (closed between 12:00 pm to 1:00 pm)
  • NOTE: By appointment only by calling 253-471-4553. Ask to see a Navigator.

Lakewood Community Health Clinic
10510 Gravelly Lake Dr SW, Lakewood, WA 98499

  • Monday-Friday, 8:30 am to 4:30 pm (closed between 12:00 pm to 1:00 pm)
  • NOTE: By appointment only by calling 253-589-7030. Ask to see a Navigator.

Parkland Community Health Clinic
11225 Pacific Ave., Tacoma, WA 98444

  • Monday-Friday, 8:30 am to 4:30 pm (closed between 12:00 pm to 1:00 pm)
  • NOTE: By appointment only by calling 253-536-2020. Ask to see a Navigator.

Spanaway Community Health Clinic
134 188th St. S, Spanaway, WA 98387

  • Monday-Friday, 8:30 am to 4:30 pm (closed between 12:00 pm to 1:00 pm)
  • NOTE: By appointment only by calling 253-847-2304. Ask to see a Navigator.

Street address is linked to a map of that location:

Alderwood Community Service Office (CSO)
20311 52nd Ave W, Lynnwood, WA 98036

  • Wednesdays at 10:00 am to 2:00 pm

Smoky Point Community Service Office (CSO)
3704 172nd St NE, Suite P, Arlington, WA 98223

  • Every 4th Thursday of the month, 10:00 am to 1:30 pm

Link/share our site at www.kingcounty.gov/lift