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King County Government has determined that in order to slow the spread of COVID-19, King County will close many face-to-face customer service operations until further notice. Please call the Community Health Access Program (CHAP) at 1-800-756-5437 for assistance.

Where ORCA cards can be used

Get where you need to go.
Pay a lot less to get there.

ORCA LIFT, a reduced transit fare that can help you get more out of your public transportation system.

Learn more from Metro's main ORCA LIFT website.

Your ORCA LIFT card provides you with a reduced transit fare on select regional transit systems throughout the Puget Sound area. ORCA LIFT cards will also work with transit agencies not offering a reduce rate, but at the full adult fare.

To qualify, a person's gross household income (before taxes are taken out) must be no more than 200 percent of the federal poverty level as established by the U.S. Health and Human Services Department.

200% of federal poverty level

Family Size Monthly
1 $2,147
2 $2,903
3 $3,660
4 $4,417
5 $5,173
6 $5,930
7 $6,687
8 $7,443

See additional details from
Metro's ORCA Lift website

Assistance provided by:
Public Health outreach workers and community-based partner agencies who also can help with health insurance and other programs.

For lost, stolen or damaged LIFT cards:
Call Metro Customer Service at 206-553-3000.

To apply or renew LIFT cards:
Visit Metro's Reduced Fare Portal. You can also apply in person at the locations listed below. If you need assistance, call 800-756-5437.

Are you currently at student at a university, college or technical institute?
Learn more about LIFT enrollment opportunities and transportation options.

Subsidized Annual Pass:
King County Metro and Sound Transit have partnered to create a new, subsidized annual pass program. Riders who qualify are issued a free ride pass for 12 calendar months and it's renewable each year. Learn more to see if you qualify.

Enroll for health insurance and ORCA LIFT cards

If applying for health insurance, you will need to know your birth date, social security number, and annual income before taxes and deductions. Legal immigrants will need to supply a passport, alien, or other immigration numbers.

Metro Seattle Office
Located next to Metro's Customer Service office on Jackson
201 S. Jackson, Seattle, WA 98104

  • Monday, Wednesday, and Thursdays, 8:30am - 4:30pm (closed from 1:00-2:00 pm for lunch)
  • Assistance available in English and Spanish
  • Phone: 1-800-756-5437
  • Email:

Federal Way Storefront - Washington Healthplanfinder Office
1640 S 318th Place #B, Federal Way, 98003

  • Monday-Thursday, 8:30am-5:00pm and Saturdays 10:00am-2:00pm
  • Assistance available in English and Spanish
  • Phone: 1-800-756-5437
  • Email:

Global to Local
14200 Tukwila International Blvd, Ste 141 Tukwila 98168

  • Monday, 9:00am-2:00pm and Thursday, 8:00am-10:00am

North Seattle College Opportunity Center for Emloyment & Education (OCE & E) Building
9600 College Way N, Seattle, WA 98103

  • Thursdays, 9:00 am - 4:00 pm (closed for lunch 12:00 pm - 1:00 pm)

Beating Diabetes Together Event
Auburn Community & Event Center

910 Ninth St SE, Auburn, WA 98002

  • Saturday, Sept. 18, 12:00pm-5:00pm

Voice of South Pacific & PH Healthfair
Tyee High School

4424 S 188th St, SeaTac, WA 98188

  • Saturday, Sept. 18, 10:00pm-3:00pm

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