Vanpool
A better commute
Cut your commute costs, breeze by traffic in the carpool lane, reduce drive-alone stress and help keep our air cleaner by joining a Metro Vanpool.
Join an existing group or start your own—five members gets you on the road! Everything is covered. Your monthly fare includes the van, gas, insurance, maintenance, roadside assistance, plus a guaranteed ride home.
- Commuters
Five or more people who share a similar commute; could be co-workers, friends, or neighbors. - Roles & fares
Each group has at least two volunteer drivers plus a bookkeeper to track mileage. ridership and fares. Fares are based on mileage, number of riders and size of van. On average, the monthly vanpool cost is similar to a monthly transit pass.
- Logistics
Vans are kept at a driver's house and riders usually meet at a Park & Ride. Each group determines their own route, parking and operating rules. - Vanpool has all you’ll need
Gas, insurance, maintenance, 24-hour roadside assistance and a guaranteed ride home are all included. Many employers even subsidize vanpool fares—ask your office manager or HR department.
Restart Your Commute With Vanpool!
Metro Commuter Vans is your one-seat ride to restart your commute. Start a new King County Metro van with 2 or more commuters. Flexible options are available, including part-time, reduced work days and other physical distancing solutions.
Find out moreWest Seattle Commuters
Cut your commute time and breeze by traffic in your Metro Vanpool by gaining access to the SW Spokane St. Bridge.
Start a new King County Metro van with 2 or more commuters—can be neighbors, co-workers or other commuters who live and work near you—and get the first TWO months FREE!
Find out moreRetired Metro Commuter Vans for Sale
King County Metro's retired commuter vans are available to the general public for purchase.
Find out moreFind a Metro Vanpool
Search for a Vanpool along your route
Enter complete home and work addresses below for the most accurate list results. Visit RideshareOnline.com to create and view custom trip lists with additional search filters, personal trip calendar, and available rewards.
Join an existing Vanpool
Submit your application
When you find a Vanpool with room to join, fill out an application in DocuSign to submit to our program and begin riding!
Start your own Vanpool
Steps to get started
- Recruit at least one other person to help fill the driver and bookkeeper role.
- Discuss and agree on group details such as parking, route, work schedule, etc.
- Submit your group information and application and we'll follow up with next steps.
Starter kit
Fare Schedules
King County Metro Vanpool program fare schedules
Effective 10-1-19
- 3 day work week (PDF)
- 4/10 work week (PDF)
- 5 day work week (PDF)
- 6 day work week (PDF)
- 7 day work week (PDF)
- 9/80 work week (PDF)
- 5 passenger electric (PDF)
What's included in your monthly fares?
Fuel, maintenance, insurance, 24-hour Emergency Roadside Assistance, Guaranteed Ride Home and toll-free roadways!
Questions? If you have fare-related questions, or need assistance calculating your fares, please have your van's bookkeeper contact your assigned Accounting Rideshare Service Rep. For recruiting questions or other support, contact King County's Commuter Van Program via email.
Please note: Fares resumed Oct. 1, 2020. Groups who are parked and not commuting may not drive the van, are not allowed personal use, excess miles and/or driver bonus miles at any time. Any driving must be for commute purposes and is charged at the full monthly rate.
More Resources
Accounting contacts
Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.
Bookkeeper forms and reporting
- Monthly report (Excel)
- ORCA Business Passport use form (PDF)
- Pay Online Instructions (PDF)
- Expense reimbursement form (PDF)
- Expense reimbursement form (Excel)
- 2021 working days calendar (PDF)
- Guaranteed Ride Home - Courtesy Cab Form (PDF)
Commuter Van Bulletins
- August 2021 (PDF)
- April 2021 (PDF)
- Feb 2021 (PDF)
- Dec 2020 Special Edition - Bookkeeper NEW form info (PDF)
- Dec 2020 Special Edition - Winter Driving (PDF)
- Oct 2020 (PDF)
- Sept 2020 (PDF)
- July 2020 (PDF)
- April 2020 (PDF)
- March 2020 (PDF)
- Dec 2019/Jan 2020 (PDF)
Customer Support
We appreciate your participation in our commuter van program! Please call us if you need assistance—our phones are staffed Monday-Friday, 8am-5pm. For emergencies after hours, weekends or holidays, your call will be patched into our answering service.
Finding/recruiting riders
Maintenance contacts
Fender bender, damage or issue with your van? Call your maintenance representative.
Maintenance garages
Below are contracted King County Metro commuter van maintenance and repair garages. Please check with your Maintenance Rideshare Services Representative (MRSR) at 206-625-4500 to confirm which garage your van is assigned to.
Note: These are contracted facilities for King County Metro's express purposes and use or listing of these facilities does not imply any type of recommendation.
Orientation and manuals
Vehicles and driving
- Volunteer driver/bookkeeper selection criteria (PDF)
- Emergency and collision procedures (PDF)
- Vanpool Incident Report Form
- Voyager Fleet Card policy/tips (PDF)
- Voyager Fleet Card vendors (PDF)
- Buy a retired commuter van - external site
- Commuter van use & "transit only" vs. "bus only", etc. (PDF)
- Flood preparedness bulletin
- Earthquake Preparedness & Response (PDF)
- Winter driving tips (PDF)
- Summer driving tips (PDF)
- King County Metro Commuter Van Self-Insurance Information (PDF)
More about Metro Vanpool
- Commuters
Five or more people who share a similar commute; could be co-workers, friends, or neighbors. - Roles & fares
Each group has at least two volunteer drivers plus a bookkeeper to track mileage. ridership and fares. Fares are based on mileage, number of riders and size of van. On average, the monthly vanpool cost is similar to a monthly transit pass.
- Logistics
Vans are kept at a driver's house and riders usually meet at a Park & Ride. Each group determines their own route, parking and operating rules. - Vanpool has all you’ll need
Gas, insurance, maintenance, 24-hour roadside assistance and a guaranteed ride home are all included. Many employers even subsidize vanpool fares—ask your office manager or HR department.
Metro Vanpool program fare schedules
Effective 10-1-19
- 3 day work week (PDF)
- 4/10 work week (PDF)
- 5 day work week (PDF)
- 6 day work week (PDF)
- 7 day work week (PDF)
- 9/80 work week (PDF)
- 5 passenger electric (PDF)
What's included in your monthly fares?
Fuel, maintenance, insurance, 24-hour Emergency Roadside Assistance, Guaranteed Ride Home and toll-free roadways!
Questions? If you have fare-related questions, or need assistance calculating your fares, please have your van's bookkeeper contact your assigned Accounting Rideshare Service Rep. For recruiting questions or other support, contact King County's Commuter Van Program via email.
Please note: Fares resumed Oct. 1, 2020. Groups who are parked and not commuting may not drive the van, are not allowed personal use, excess miles and/or driver bonus miles at any time. Any driving must be for commute purposes and is charged at the full monthly rate.
Not sure who your Accounting Representative is? Please call anyone listed below for help or a referral.
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Contact us
Local Calls: 206-625-4500
WA Relay: 711
Fax: 206-684-2166
Mailing Address:
Rideshare Operations
KSC-TR-0812
201 S Jackson St
Seattle, WA 98104-0770
