No. Please submit a comment and we will change it for you. Note: include your permit number when you submit a comment so we are able to identify your account.

No. You cannot split the payment for a permit. But if you have more than one permit, you can use different payment methods for each by paying for them individually.

Please let us know by submitting a comment if you are having trouble with a transaction. There may be a problem and the only way we know something wrong is if you let us know.

Please let us know by submitting a comment if you are having trouble with a transaction. There may be a problem and the only way we know something wrong is if you let us know. Note: include your permit number when you submit a comment so we are able to identify your account.

Please let us know by submitting a comment if you are having trouble with a transaction. There may be a problem and the only way we know something wrong is if you let us know. Note: include your permit number when you submit a comment so we are able to identify your account.

Log in the portal and click on the printer icon.

You can submit a comment with the additional PR#'s and we will link additional PR#s to your portal account. Then you can renew and print all your permits all together or one-at-a-time, as you choose. Note: include your permit number when you submit a comment so we are able to identify your account.

Submit a comment and let us know which email account you want to use and all the PR#s to link it to.

For certified professionals, it can take up to 3 business days to receive notification. For all other registrations you should receive something immediately, if you do not, check your spam folder. If you still do not see anything you can call 206-263-9566 or 206-296-9791 and let us know, also provide us with the error message.

You may have already registered, people sometimes forget. Just in case, check by clicking on "Forgot Password?" and submitting the form with your email address. Otherwise, the situation may have to be resolved by Public Health staff. Please submit a comment. Note: include your permit number when you submit a comment so we are able to identify your account.

Register as a permitted facility under your restaurant.

Submit a comment and Public Health staff will look into it for you. Check your "junk email" folder for an email about your password.  If you still don’t see an email, submit a comment, and Public Health staff will look into it for you. Note: include your permit number when you submit a comment so we are able to identify your account.

Yes, mobile food and caterers can now pay their permits online.

No, you only need to register once.

To request a refund, login to your account, find "Refund Request" on the left-hand side of the screen, and complete the form. Please be aware that there is a $25 refund processing fee. If you cannot log into your account, you can submit a comment and Public health staff will complete the refund.

For temporary event applications, application must be withdrawn at least 14 days prior to the event, or before the permit is issued, in order to be eligible for a refund. Note: include your permit number when you submit a comment so we are able to identify your account.

We can associate multiple emails with an account. Please contact us for assistance.

A $35 fee will be charged by Public Health for Non-Sufficient Funds (a returned check). If a returned check or outstanding invoice remains unpaid, your portal account will either be put on hold or inactivated.

Usernames are case-sensitive. If you are using an iPad or iPhone, the first letter is often capitalized.

If you are the primary user on the account, you can add or remove contacts, and choose who (which email address) should be the primary contact for the account. Login and click on Manage Users on the left side of the screen.

• Add a contact: click Add Additional Contact at the top left.
• Delete a contact (i.e., if contact is no longer an employee): click Delete Contact to the left of the contact you want to delete.
• Change the primary contact: Click on the radio button to the far right of the contact you want to be primary, under the column named Is Primary Contact.

If you are a registered user for plumbing/gas/backflow and are taking out a permit, some permits are automatically filling the business address into the job site address incorrectly. This is due to the "autofill" feature of your web browser.

Read instructions how to disable the autofill feature in your browser to prevent this error from happening in the future:

Turning Off Autofill in Google Chrome

1. Click the Chrome menu icon. (Three lines at top right of screen.)
2. Click on Settings.
3. At the bottom of the page, click "Show advanced Settings"
4. In the Passwords and Forms section, uncheck "Enable Autofill to fill out web forms in a single click"

Turning off Autofill in Firefox

1. Click on the Firefox menu icon. (Three lines at top right of screen.)
2. Click on Options.
3. Choose the Privacy icon.
4. In the History section choose Firefox will: "Use custom settings for history."
5. Uncheck "Remember search and form history."
6. Click OK

Turning off Autofill in Internet Explorer

1. Click on the Tools menu icon. (Gear at top right of screen.)
2. Click on Internet Options.
3. Select the Content tab.
4. In the AutoComplete section click on Settings.
5. Uncheck Forms and User Names and Passwords on Forms.
6. Click OK in the AutoComplete Settings Window.
7. Click OK in the Internet Options Window.

Turning off Autofill in Safari

1. Click on the Safari menu. (The word Safari at the top of the screen.)
2. Click on Preferences.
3. Choose AutoFill
4. Uncheck "Using info from my Contacts Card/Address Book Card" and "Other Forms"
5. Click Done.

Find more information about managing user names and passwords with Safari on the Apple website at https://support.apple.com/guide/safari/use-autofill-ibrw1103/mac