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We're excited to announce King County has launched a pilot program for shared electric scooters in accordance with Ordinance 18989. We're creating this pilot program to offer new mobility options in the North Highline Urban Unincorporated Area , including White Center.

Scooter share programs operate much like bike share programs - anyone can access a scooter using a smartphone app, ride to their destination, and leave the scooter in an appropriate location.

If you receive subsidized rent, discounted utilities, or receive nutritional assistance (e.g. SNAP) you likely qualify for rides at a reduced fare. Visit the scooter company's website to sign up:


Want to share something?

To share feedback about the scooter pilot program, please use this form. If you have an issue with a scooter, such as an improperly parked scooter, contact the scooter company directly.

2021 at a Glance


Trips taken: 5,810


Median trip distance: 0.672 miles


Median trip duration: 8.067 minutes

LimeAndSpinScooters

Get rolling!

To start scooting, review the scooter company pricing and rules and then download their smartphone app. Get Lime's app external link and get Spin's app external link .

If you don't have a smartphone or a credit card, you can ride, too. Just contact Lime external link or Spin external link to learn about their discounted program for certain qualified riders.

What to do

  • Wear a helmet
  • Only one person per scooter
  • Obey traffic laws and yield to pedestrians
  • Ride only on roads with speeds 25mph or less
  • Meet scooter company rider age restrictions

What not to do

  • No riding on sidewalks or in parks
  • When parking, do not block sidewalks, ramps, or doorways
  • Do not ride under the influence of drugs or alcohol

Problems?

To report an urgent or specific issue, such as an improperly parked scooter, you'll receive the quickest response by contacting the scooter company directly. Company contact information is on every scooter. The scooter companies have customer service available 24/7 in multiple languages and should respond within the time shown in the table below.

Category If reported 6:00 a.m. - 9:00 p.m. If reported overnight
Blocking a road or fire hydrant Within 1 hour By 7:00 a.m.
Blocking something else Within 2 hours By 7:00 a.m.
Damaged scooter Within 4 hours (7:00 p.m. cutoff) By 7:00 a.m.
All other inquiries Within 1 hour By 7:00 a.m.

Lime (green scooters)

Call or text: 1-888-LIME-345

Email: support@limebike.com

Web: www.li.me external link

Spin (orange scooters)

Call: 1-888-249-9698

Email: support@spin.pm

Web: www.spin.app external link

Pilot program goals

This pilot program will help the County determine whether shared Scooters can support the County's policy goals of:

  • Improving first/last mile connections to transit
  • Reducing private motor vehicle use and congestion
  • Promoting safe travel with this form of transportation
  • Improving pedestrian safety, accessibility, and convenience for people of all ages and abilities
  • Providing equitable transportation services, and
  • Reducing air pollution, including climate pollution.

The program contract details all the requirements scooter companies must meet in order to operate. This report for King County Council provides an assessment of the first several months of the program. Through public engagement and evaluation of the pilot program, the County will determine whether the program needs adjustments and if scooters will be allowed to continue operating after March 31, 2023, the end of the pilot program. If you have questions or feedback, please use this form, email us at scooters@kingcounty.gov, or call our for-hire transportation office at 206-263-1982.