Scooter share pilot program
Launched August 2020
We're excited to announce King County has launched a one year pilot program for shared electric scooters in accordance with Ordinance 18989. We're creating this pilot program to offer new mobility options in the North Highline Urban Unincorporated Area, including White Center.
Scooter share programs operate much like bike share programs - anyone can access a scooter using a smartphone app, ride to their destination, and leave the scooter in an appropriate location.
Health and safety
Shared scooter use is increasing where they're available, as riding alone in the open air is thought to be a safe alternative to riding inside other modes of transportation. Touching a surface or object that has the COVID-19 virus on it is not thought to be the main way this virus spreads, though it is possible if you touch your mouth, nose, or eyes after touching that surface. Riders may sanitize the scooter handlebars before riding, where gloves while riding, or use hand sanitizer after riding.
What to do
- Wear a helmet
- Only one person per scooter
- Obey traffic laws and yield to pedestrians
- Ride only on roads with speeds 25mph or less
- Meet scooter company rider age restrictions
What not to do
- No riding on sidewalks or in parks
- When parking, do not block sidewalks, ramps, or doorways
- Do not ride under the influence of drugs or alcohol
To report an urgent or specific issue, such as an improperly parked scooter, you'll receive the quickest response by contacting the scooter company directly. Contact information is shown above and is also on every scooter. The scooter companies have customer service available 24/7 in multiple languages and should respond within the time shown in the table below.
|Category||If reported 6:00 a.m. - 9:00 p.m.||If reported overnight|
|Blocking a road or fire hydrant||Within 1 hour||By 7:00 a.m.|
|Blocking something else||Within 2 hours||By 7:00 a.m.|
|Damaged scooter||Within 4 hours (7:00 p.m. cutoff)||By 7:00 a.m.|
|All other inquiries||Within 1 hour||By 7:00 a.m.|
Want to share something?
To share feedback about the scooter pilot program, please use this form. If you have an issue with a scooter, such as an improperly parked scooter, contact the scooter company directly.
Pilot program goals
This pilot program will help the County determine whether shared Scooters can support the County's policy goals of:
- Improving first/last mile connections to transit
- Reducing private motor vehicle use and congestion
- Promoting safe travel with this form of transportation
- Improving pedestrian safety, accessibility, and convenience for people of all ages and abilities
- Providing equitable transportation services, and
- Reducing air pollution, including climate pollution.
The program contract details all the requirements scooter companies must meet in order to operate. Through public engagement and evaluation of the pilot program, the County will determine whether the program needs adjustments and if scooters will be allowed to continue operating after the end fo the pilot program. If you have questions or feedback, please use this form, email us at firstname.lastname@example.org, or call our for-hire transportation office at 206-263-1982.