Subsidized Annual Pass
Freedom and possibilities through transit
King County Metro and Sound Transit have partnered to create a new, subsidized annual pass program, allowing qualified riders to travel on select transit in our region with subsidized fares. The subsidized annual pass is valid for up to 12 calendar months and is renewable each year, provided eligibility requirements are met.
Residents of King, Pierce, and Snohomish counties who are at or below 80% of the federal poverty level and are enrolled in one of six state benefit programs can obtain a subsidized annual pass valid for travel on King County Metro and Sound Transit services. Eligible customers can receive a subsidized annual pass at DSHS, Public Health, and Catholic Community Services across King, Pierce, and Snohomish counties.
Currently, the six state benefit programs are:
- Temporary Assistance for Needy Families (TANF)/State Family Assistance (SFA)
- Refugee Cash Assistance (RCA)
- Aged, Blind, or Disabled Cash Assistance (ABD)
- Pregnant Women Assistance (PWA)
Not to be confused with WIC or Pregnancy Medical
- Supplemental Security Income (SSI)
Not to be confused with Social Security Income or SSDI
- Housing & Essential Needs (HEN)
Not to be confused with housing assistance such as HUD
To apply or for more information about these programs, visit washingtonconnection.org or call (877) 501-2233. Expansions are expected in 2022 to serve more customers that have household incomes at or below 80% of the federal poverty level.
How to apply
Phone enrollment is the best option to minimize the spread of COVID-19.
Enroll by telephone using one of the options below:
Public Health—Seattle & King County
Community Health Access Program
8:00 AM to 5:00 PM, (closed 1:00 PM to 2:00 PM)
Department of Social and Health Services (DSHS)
Customer Service Center
8:00 AM to 5:00 PM
Catholic Community Services
9:00 AM to 4:00 PM
Enroll online through the Reduced Fare Portal.
Enroll in person at one of the locations listed:
Hours and locations for in-person services are subject to change with COVID-19 conditions.
ORCA LIFT/Public Health Office
201 S Jackson St, Seattle, WA 98104
Monday, Wednesday & Thursday:
8:30 AM to 4:30 AM, closed 1:00 PM to 2:00 PM
8:30 AM to 4:30 PM, closed 1:00 PM to 2:00 PM
2nd and 4th Saturdays:
10:00 AM to 2:00 PM, except holiday weekends
Federal Way Public Health Storefront
1640 S 318th Pl, Suite B, Federal Way, WA 98003
8:30 AM to 5:00 PM
1st, 3rd and 5th Saturdays:
10:00 AM to 2:00 PM, except for holiday weekends
Catholic Community Services
Randolph Carter Center
100 23rd Ave S, Seattle, WA 98144
9:00 AM to 4:00 PM
9:00 AM to 12:00 PM
Tap your ORCA card to board
You are just a tap or scan away from your next ride. The process varies slightly depending on which transit system you are boarding.
Tap your card as you are boarding
As you board the bus, tap your ORCA card on the card reader inside.
Tap your card before boarding
Before boarding Link light rail, RapidRide, the Sounder commuter train, and the Seattle Streetcar, tap your ORCA card on a yellow card reader outside/on the platform. When you exit Link and Sounder, re-tap your ORCA card to complete the trip.
Scan your card
When boarding the Water Taxi, Access, the Seattle Center Monorail, Via to Transit, and Trail head Direct, the loading agent or cashier will scan your card.
How do I ride on other transit systems?
Your subsidized annual pass will only cover your fare on certain transit systems. To ride on other systems you will need to pay your own fare. The easiest way to pay is with your ORCA card. Be sure to load your E-purse with money before your trip.
What is an E-purse?
An E-purse (electronic purse) stores money on your ORCA card to pay your transit fare later. E-purse funds don't expire. Load as little as $5 and as much as $400.
How do I add money to my E-purse?
Choose one of the 5 options below to add money to your E-purse.
At a customer service center with debit/credit cards, cash, or check
At an ORCA vending machine with debit/credit card or cash
At myORCA.com with debit/credit card
Call (888) 988-6722 and pay with debit/credit card
At select retailers with debit/credit card or cash; note E-purse only
This program will only subsidize Metro and Sound Transit trips. This program is provided by King County, with Sound Transit joining as a two-year pilot.
To ride on other transit agencies, customers may be able to use their ORCA LIFT or RRFP card to ride at a reduced fares on transit agencies beyond Metro and Sound Transit.
Customers will be responsible for adding value to their cards (via E-purse) to ride on transit agencies that are not Metro or Sound Transit.
The subsidized annual pass will cover all trips from Metro to Metro, from Sound Transit to Sound Transit, and from Metro to/from Sound Transit.
Transfers between Metro/Sound Transit and the other transit agencies will not be covered by the subsidized annual pass.
If a customer uses their subsidized ORCA LIFT card to pay for travel on Community Transit, Pierce Transit, Kitsap Transit, or Everett Transit, standard transfer rules apply for transfers within and between those transit agencies.
No, there will be no visible difference between a regular ORCA LIFT card and an ORCA LIFT card loaded with a subsidized annual pass.
All eligible customers that enroll in the subsidized annual pass program will need to get a new ORCA LIFT card that will be valid for 2+ years. Current cards will be blocked within 7 days.
- Any unused funds will be transferred to their new ORCA LIFT card
- If their current ORCA LIFT card has a Puget Pass, that card will be blocked at the start of the next month
All RRFP cardholders that choose to enroll in the subsidized annual pass program will also need to get a new ORCA LIFT card that will be valid for 2+ years. RRFP cardholders whose RRFP cards will expire within 12 months will automatically have the subsidized annual pass added onto their ORCA LIFT card.
RRFP cardholders whose cards will remain active for at least another 12 months and have one of two options:
- Have the subsidized annual pass added onto their ORCA LIFT card and keep their RRFP card as is.
- Request to add the subsidized annual pass onto a new RRFP card and keep their ORCA LIFT card as a regular ORCA LIFT card (without a subsidized annual pass).
Contact DSHS to see if you are eligible to enroll in the state benefit programs.
Eligibility for the six state benefit programs requires income at or below 80% FPL, plus additional requirements. The additional requirements are unique to each program, but may include factors such as available resources.
There is currently no set date for expanding this program beyond the qualifying programs. However, Metro and Sound Transit are continuing to evaluate data and discussing how the program might be expanded to serve more people. Check back here for updates.
Customers may be eligible to obtain a ORCA LIFT, or RRFP card to ride King County Metro and other transit services around the Puget Sound at reduced fares. We want customers to get connected to the reduced fare program that’s right for them. Customers can go to kingcounty.gov/WhichOrcaFare to find the right ORCA fare for them.
Nothing will change until a customer needs to re-enroll after 12 months. An ORCA LIFT card can continue to be used to ride at a reduced fare until the date printed in red on the back of the card, regardless if a customer’s income changes. The subsidized annual pass will be valid for up to 12 months, regardless of whether a customer’s enrollment status in one of the benefit programs changes.
You are eligible to renew your subsidized annual pass if your current subsidized annual pass will expire within one month AND you are still enrolled in one of the six qualifying state benefit programs. You can apply to renew your subsidized annual pass by any of the options listed above in the Eligibility & How to apply section. If you renew your subsidized annual pass, you will get another annual pass added onto your same card. Make sure you tap your card within 45 days to make sure your annual pass loads onto your card correctly.
If you no longer qualify for the subsidized annual pass, you can still use your ORCA LIFT card to ride transit at a reduced fare, until the date written on the back of your ORCA LIFT card. You can load value online at myORCA.com or in person at an ORCA customer service office, at a participating retailer, or at a ticket vending machine. You can also load value or find out more information on how to load value onto your card by calling Metro’s Call Center at 206-553-3000.
To replace an ORCA LIFT or RRFP card that was loaded with the subsidized annual pass, customers should contact Metro’s reduced fare phone number, 206-477-4200. The remainder of the subsidized annual pass will transfer onto their replacement ORCA LIFT or RRFP card.
Customers can choose to have their replacement card mailed to them or can arrange to pick up their replacement card once it's ready at the King Street Center Pass Sales Office. Replacement cards will be offered at no cost to customers.
About the program
In response to a 2019-2020 budget request by King County Council, Metro worked to establish an income-based fare program for those who cannot afford the current reduced fare options. To create an equitable implementation plan, Metro collaborated with a stakeholder advisory group, prioritizing the mobility needs of priority populations, including people of color, low-income residents, limited or non-English speaking communities, and immigrants and refugees.
Link/share this page: kingcounty.gov/subsidizedannualpass