For-Hire, Taxi and TNC Driver or Vehicle Compliment or Complaint Form
Use this form to submit feedback about a taxi, for-hire, or TNC ride that began in King County, outside the City of Seattle. For rides that began within the City of Seattle, report feedback to the City of Seattle external link . Limousine, such as a town car or stretch limo, experiences can be reported to the State external link if the ride began outside of the City of Seattle or to the City of Seattle external link if the ride began within the City of Seattle.
If you have any photos supporting the information you are submitting or a copy of the receipt for your ride, please email the photos to us.
Specific regulations regarding customer service and operating and vehicles safety standard and requirements, are set out in King County taxi regulations (King County Code 6.64).
King County will thoroughly investigate any passenger complaint received and take appropriate action. Monetary penalties may be assessed in addition to requiring additional training, issuing a warning and/or suspending or revoking the license. To begin the investigation process, report online or call the Taxi Complaint Hotline at 206-296-TAXI (8294).