Nominate a Customer Service Hero

Customer Service Hero recognition is for King County employees who best demonstrate through their actions the ideal of customer service excellence for King County. Nominee names are submitted to King County Executive Dow Constantine and Deputy County Executive Fred Jarrett for recognition with a personal message or visit, depending upon their schedules. Submitted nominees should meet one or more of the following criteria: Worked to resolve issue quickly; Treated customer with courtesy and listened with respect; Provided efficient service options with customer needs in mind; Gave clear, accurate and consistent information; Followed through on our commitments and kept the customer informed; Promoted a positive image of King County government; Went above and beyond in helping the customer.
Date:
Nominee:
Number of years at King County (if known):
Nominee job title:
King County department:
Nominee email address:
Nominee phone:
Customer Service Officer submitting nomination:
Nominee's supervisor name (if known):
Nominee's supervisor department:
Type of customer service action being commended: (Select all that apply)	Customer service excellence: going above and beyond the norm to provide service to a customer. Customer relations: going above and beyond the norm to resolve or respond to a customer issue. Leadership, personal initiative, teamwork: going above and beyond the norm in these areas. Process improvement: identifying or creating a process improvement that results in better service to customers.
Nomination statement:	What impact did the nominee's action(s) have on King County or residents? How did the action(s) support King County’s customer service reform effort and/or the Strategic Plan's Service Excellence goals?

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