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King County
Customer Service Promise

King County cares about customer satisfaction and strives to make every customer’s experience with the County a positive one. For every encounter we promise to:

  • acknowledge your inquiry within 24 hours and work to resolve your issue quickly;
  • treat you with courtesy and listen with respect;
  • provide efficient service options with your needs in mind;
  • give you clear, accurate and consistent information; and,
  • follow through on our commitments and keep you informed.
customer service staff with customers