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Beginning Friday, April 3, King County Metro launched Transportation for Pandemic Response (TPR) - a separate program and transportation system to transport individuals who are confirmed or presumed carriers of COVID-19. This specialized service is a partnership between Public Health - Seattle & King County and King County Metro. 

This service utilizes specially modified Access vehicles to service this unique situation. Access vehicles in service with TPR are removed from the Access Transportation program and retrofitted by Metro with a barrier that isolates the driver cabin. Operators and utility personnel volunteer to serve TPR and are removed from serving regular Access service. All cleaning and maintenance operations occur at a separate,dedicated operations base.

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Potential applicants complete a self-assessment form prior to receiving an application. Applications are co-signed by a health care professional. An in-person evaluation at Harborview Medical Center is part of the determination process. This evaluation is conducted at no cost to you and free transportation is provided if needed.

King County Metro Accessible Services will make a certification determination within 21 calendar days after we receive all information necessary to determine your eligibility.

To Apply:

  • Call Access Customer Service at 206-205-5000 (TTY Relay: 711)
  • Request more information through our online self-assessment

The following agencies have a joint paratransit eligibility agreement:

  • Metro Transit
  • Pierce Transit
  • Community Transit
  • Everett Transit
  • Kitsap Transit
  • Intercity Transit
  • Jefferson Transit

Persons found eligible by any of those agencies are eligible to use paratransit service offered by the other agencies. If you live outside King County, contact your local transit agency for eligibility information.

Persons with disabilities visiting King County from outside the Puget Sound area should contact Metro's Accessible Services office in advance to establish visitor status. Visitors can receive paratransit service for 21 days out of any 365-day period. Receiving service beyond 21 days requires an eligibility determination by King County.

The ADA Paratransit Program provides next-day, shared rides on Access Transportation within 3/4 of a mile on either side of non-commuter fixed route bus service during the times and on the days those routes are operating.

Eligible individuals can also:

  • Travel to adjoining counties on the days and times their paratransit service operates
  • Bring a Personal Care Attendant if such a need is documented during eligibility determination.
  • Bring one companion. Additional companions can ride on a space available basis.

The Access Ride Guide (English or Spanish) describes more about the service, including how to book a ride and what to expect on the day of the ride.

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