Types of training
- Individual training
One-on-one training to/from a specific starting point and destination.
- System training
Individuals learn how to use the bus system using rider tools like schedules, the online Trip Planner and Metro’s customer information team.
- Ramp training
Individuals learn how to use their mobility aids (i.e., wheelchairs, scooters, etc.) to board and exit the bus while also learning how to secure themselves with safety equipment.
- Group training & field trips
Groups are introduced to the bus system. Target populations include high school special education programs and senior groups . Each training can be followed by a transit field trip to practice what was taught in the classroom.
- Any individual age 14 and over with a cognitive, emotional, or physical disability
- Any student age 14 and over with an Individualized Educational Plan (IEP)
- Senior citizens age 65 and older
After clients register, an assessment interview will be set up to determine their abilities and needs. A transit instructor then prepares a personalized training plan.